event registration updates, cancel guest, but keep registered person

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DebraC40
Campaign Collaborator

How to keep the registered person, but update or cancel the guest?

1 ACCEPTED SOLUTION
William_A
Administrator
0 Votes

Hello @DebraC40 ,

 

Guests cannot be removed or edited for a registration. If a registrants' guests have changed, the registration would need to be cancelled and re-registered, or manually edited in a spreadsheet program using the exported registrants' details

 

There is an open feature request to include the ability to add or remove guests from a registration. Please comment or like this post instead of commenting here so your request can be properly tracked.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

1 REPLY 1
William_A
Administrator
0 Votes

Hello @DebraC40 ,

 

Guests cannot be removed or edited for a registration. If a registrants' guests have changed, the registration would need to be cancelled and re-registered, or manually edited in a spreadsheet program using the exported registrants' details

 

There is an open feature request to include the ability to add or remove guests from a registration. Please comment or like this post instead of commenting here so your request can be properly tracked.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
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