Master email marketing fundamentals. Join the Ready, Set, Send Challenge Week 2!

event registration updates, cancel guest, but keep registered person

SOLVED
Go to solution
DebraC40
Campaign Collaborator

How to keep the registered person, but update or cancel the guest?

1 ACCEPTED SOLUTION
William_A
Administrator
0 Votes

Hello @DebraC40 ,

 

Guests cannot be removed or edited for a registration. If a registrants' guests have changed, the registration would need to be cancelled and re-registered, or manually edited in a spreadsheet program using the exported registrants' details

 

There is an open feature request to include the ability to add or remove guests from a registration. Please comment or like this post instead of commenting here so your request can be properly tracked.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

1 REPLY 1
William_A
Administrator
0 Votes

Hello @DebraC40 ,

 

Guests cannot be removed or edited for a registration. If a registrants' guests have changed, the registration would need to be cancelled and re-registered, or manually edited in a spreadsheet program using the exported registrants' details

 

There is an open feature request to include the ability to add or remove guests from a registration. Please comment or like this post instead of commenting here so your request can be properly tracked.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
SEP 30
How to Segment Your Email List in Constant Contact
11AM - 12PM EST