Master email marketing fundamentals. Join the Ready, Set, Send Challenge Week 3!

event registration updates, cancel guest, but keep registered person

SOLVED
Go to solution
DebraC40
Campaign Collaborator

How to keep the registered person, but update or cancel the guest?

1 ACCEPTED SOLUTION
William_A
Administrator
0 Votes

Hello @DebraC40 ,

 

Guests cannot be removed or edited for a registration. If a registrants' guests have changed, the registration would need to be cancelled and re-registered, or manually edited in a spreadsheet program using the exported registrants' details

 

There is an open feature request to include the ability to add or remove guests from a registration. Please comment or like this post instead of commenting here so your request can be properly tracked.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

1 REPLY 1
William_A
Administrator
0 Votes

Hello @DebraC40 ,

 

Guests cannot be removed or edited for a registration. If a registrants' guests have changed, the registration would need to be cancelled and re-registered, or manually edited in a spreadsheet program using the exported registrants' details

 

There is an open feature request to include the ability to add or remove guests from a registration. Please comment or like this post instead of commenting here so your request can be properly tracked.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
  • Avatar

    Featured Article

    Use Sections to Build Email Campaigns Faster and Improve Engagement Rates

    Using Sections while designing your marketing email not only increases your own efficiency but helps you to deliver a more friendly, organized message. Check out some of the key benefits of using sections in email.

    See Article
  • Avatar

    Featured Thread

    Casual Conversations: What's your go-to playlist?

    If you listen to music while you work, share your playlist below so we can be inspired and maybe find some new music!

    View thread
  • Avatar

    Featured Thread

    Ready, Set, Send Challenge: Week 3 - Audience Building

    Your email list is a valuable asset for your business. Let's learn the importance of growing it.

    Join challenge
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
OCT 24
Engage and Convert: The Email and Social Media Power Play
2PM - 3PM EST