event registration updates, cancel guest, but keep registered person

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DebraC40
Campaign Collaborator

How to keep the registered person, but update or cancel the guest?

1 ACCEPTED SOLUTION
William_A
Administrator
0 Votes

Hello @DebraC40 ,

 

Guests cannot be removed or edited for a registration. If a registrants' guests have changed, the registration would need to be cancelled and re-registered, or manually edited in a spreadsheet program using the exported registrants' details


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

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1 REPLY 1
William_A
Administrator
0 Votes

Hello @DebraC40 ,

 

Guests cannot be removed or edited for a registration. If a registrants' guests have changed, the registration would need to be cancelled and re-registered, or manually edited in a spreadsheet program using the exported registrants' details


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
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