Solved: Re: "Legacy email" - Constant Contact Community

SherryP380 · ‎03-17-2022

Did you ERASE my emails??????? My "OLD" campaigns are not accessible????????? I'm supposed to keep copies of everything somewhere else because any time on a whim you will DELETE them and say I have to start all over again with some juvenile templates that look like baby shower invitations rather than classic, professional BLANK email messages? PLEASE tell me the text of my past emails are accessible somewhere...

William_A · ‎03-18-2022

Hello @SherryP380 ,

As you can see in your account, all your legacy emails are still there. Additionally, any emails "deleted" always go to the Trash folder and can be easily restored. Legacy emails are simply no longer available for copying and creation, but you can still preview them (aka copy the text from them) and view their reporting info.

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William A
Community & Social Media Support

View solution in original post

William_A · ‎03-18-2022

Hello @SherryP380 ,

As you can see in your account, all your legacy emails are still there. Additionally, any emails "deleted" always go to the Trash folder and can be easily restored. Legacy emails are simply no longer available for copying and creation, but you can still preview them (aka copy the text from them) and view their reporting info.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

AnujaC · ‎11-26-2024

I cannot believe you guys deleted all my old emails. 14 years of work cannot be tracked. How do I preview them? Please let me know. Thank you.

AnujaC · ‎11-26-2024

Well I just decided to create a book on my newsletters and I noticed all old ones have been erased. Cant believe they did not store client campaigns anywhere. If anyone knows how to at least preview then please let me know. I started in 2013 which means work worth all these years is gone

"Legacy email"

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