very new to Constant contact need assistance

[user852356]

Hello, I have now been given access to Constant contact as an account manager. I am the new owner of the company and the employee who set up the account is no longer working for the company and i require to be the Owner of this. how do i change this over. I also need to do something with the DNS. I have to update payment to our business banking account, add more users. how is this done please and thanks!

[Caitlin_M]

Hi @user852356. If you have the Account Owner credentials, you can log in and update the account information following the steps outlined in our Knowledge Base article on transferring account ownership. If you do not have this information, please contact our Support team by phone, as they need to verify sensitive account information that cannot be shared through the Community prior to assisting with the transfer.