About Frankie_P

Frankie_P · ‎12-17-2020

Hi @AndreaJ181 how would you like this unsubscribe rate to be displayed (i.e. graph, table)? Would you expect this information to be stored under the Contacts tab of your account or the Reporting? How does the Unsubscribed section of your contacts insight not fit these needs?

Frankie_P · ‎12-17-2020

Hi @RonF84 thank you for sharing this feedback with us! The color change on your bullets is an experience we are continuing to look into. Because of this we have tracked this experience in your account and opened up your idea so other users can weigh in as well. We will follow-up on this thread directly with any further updates. In the meantime we suggest setting the font family, size, and style you want for the majority of the text in the bullet/numbered section in the Design tab of your campaign. You will then go back to the bullet/numbered section and make the changes needed.

Frankie_P · ‎12-17-2020

Hi @SIUE how would you expect these campaigns to be separated in your account? Where would you expect these campaigns to show (i.e. folder under Campaigns tab, Reporting tab)?

Frankie_P · ‎12-17-2020

Hi @RogerM0 what exactly happens when you try deleting your contact list? Are you receiving any error messages?

Frankie_P · ‎12-17-2020

Hi @WWandS what exactly are you seeing happen when selecting a 5 minute increment? For instance are you unable to select the option, or does the campaign time revert to :00 after selecting your time?

Frankie_P · ‎12-17-2020

Hi @ThomB thank you for sharing this feedback with us! What you're seeing happen when selecting a time including :05 is an experience we are continuing to troubleshoot. Because of this we have tracked your account and opened up this idea so other users can weigh in as well in the meantime. We will reach back out to this post with any further updates going forward.

Frankie_P · ‎12-17-2020

Hi @Khandro are you unable to load the calendar view in your account using the Constant Contact mobile app or the web browser on your mobile device?

Frankie_P · ‎12-15-2020

Hi @RuthS948 thanks for sharing this feedback with us! We have opened up your idea so other users can weigh in on this as well.

Frankie_P · ‎12-15-2020

Hi @ArikkaH thank you for sharing this feedback with us! We have opened up your idea so other users can weigh in on this as well.

Frankie_P · ‎12-15-2020

Hi @DavidW9978 are you looking for a feature that would keep this branded features in the build section of your templates? Or the ability to automatically pull your brand features into an email campaign?

Frankie_P · ‎12-14-2020

Hi @CINDYZ1542 thank you for sharing this feedback! We have opened up your idea so other users can weigh in as well.

Frankie_P · ‎12-14-2020

Hi @AlanT251 can you please share with us any further details you may have on this? We would be happy to submit your feedback to the appropriate teams.

Frankie_P · ‎12-14-2020

Hi @AndyF381 where and what kind of broken links are you coming across? For instance, are you seeing this broken links working in your account or when sending a campaign to your contacts?

Frankie_P · ‎12-10-2020

Hi @JorgeM8 what information are you looking for on your billing confirmation email?

Frankie_P · ‎12-10-2020

Hi @MaryH821 thank you for following up with these details! I first would like to apologize for any confusion there may be with the feedback you have provided. The "Have Feedback" button in every account does automatically submit feedback provided here into our Feedback Community board. This process is however designed like this so other users can easily find similar ideas that they can then comment, share, and vote on With that said if you would rather us delete this post from our Community this is something we can do as well. In the meantime, we have tracked your feedback on wanting the ability to type in contacts when resending your email campaign similar to the function previously available in our Legacy Newsletter templates. We have also opened this idea up so other users can weigh in on it as well.

Frankie_P · ‎12-10-2020

Reply from @MaryH821 I am looking to do it the same exact way I always have, by going to the Campaign and then Resend To and selecting the option – which no longer exists – to send it to one or more email addresses that I input manually. I would like a response from someone who actually works for CC – I didn’t realize this was going to a forum of users. I guess it’s time to find another solution.

Frankie_P · ‎12-07-2020

Hi @user466713 thank for sharing this feedback with us! We're happy to hear you've had a great experience with our support. Please feel free to reach out if you need any assistance or have any questions as you continue working in your account.

Frankie_P · ‎12-07-2020

Hi @MRR10 thank for sharing this feedback with us! We're always happy to help support our users and are here if you need any assistance or have any questions as you continue working in your account.

Frankie_P · ‎12-07-2020

Hi @PowerPlanner thanks for sharing this feedback with us! What details are you looking to search with in your contacts?

Frankie_P · ‎12-07-2020

Hi @msteach12 what kind of flexibility are you looking for when adding images into your text? Any additional information we can collect is helpful to submit to our Product Team on your behalf.

Frankie_P · ‎12-07-2020

Hi @JeanieG68 are you unable to find a way to connect with our support through the Constant Contact mobile app or when logged into your account through your mobile browser?

Frankie_P · ‎12-07-2020

Hi @diablopubs thanks for sharing this feedback with us! We have opened up your idea so other users can weigh in on this as well.

Frankie_P · ‎12-07-2020

Hi @miamialba where are you trying to sort your contacts by country? If you are trying to sort by country in the Contacts tab of your account, have you tried setting one of your available columns to country first?

Frankie_P · ‎12-07-2020

Hi @MaryH821 how would you expect to resend your email campaign to a single contact? With in your contacts tab are you looking for this option? Currently users can quicksend an email by selecting the desired email address under contacts > clicking actions on the top of the list > selecting quicksend in the drop-down menu that appears.

Frankie_P · ‎12-07-2020

Hi @Blueyes I apologize not only for the delay in my response, but also this is the experience you've had with our support. This is definitely not the experience we want our users to have. With that said I have taken a look at your account and can see you have since spoken with our Support. If you are still in need of assistance, please don’t hesitate to respond to this post as we would be happy to assist you further.

Frankie_P · ‎12-07-2020

Hi @susanhull where are you looking to include the options for these field details? For instance in the physical address footer of your emails or the physical address field under your contacts?

Frankie_P · ‎12-07-2020

Hi @SpencerRaymond we apologize for any inconvenience there may have been with our Support being closed on Thursday,11/26 in recognition of the holiday. If you are in need of any assistance with your account please feel free to contact our Support directly by phone or even posting in the Help section of the Community.

Frankie_P · ‎12-07-2020

Hi @SuzanneD034 are you receiving a pop-up in your account asking you to change your password when logging in?

Frankie_P · ‎12-07-2020

Hi @BJANA we're sorry to hear this is the experience you're having in your account. What exactly are you seeing happen? What browser are you working in? Is this happening when you try in more than one browser or even a private/incognito window?

Frankie_P · ‎12-07-2020

Hi @MikeS856 where in your account are you looking for a link to connect with support? When logged into your Constant Contact account are you able to see the Contact Us link in the top right corner? If so, does this option fit your needs?

Re: Unsubscribe history - Status changed to: Open ...

Re: email - Status changed to: Voting Open

Re: Menu for Resend to Non-Openers - Status change...

Re: Client List - Status changed to: Open Question...

Re: Scheduling campaign time - Status changed to: ...

Re: Scheduled time tech issue - Status changed to:...

Re: Mobile view - Status changed to: Open Question...

Re: Tags and Lists now more cumbersome to select -...

Re: Editing a Auomation - Status changed to: Votin...

Re: Brand Kit Section Would be a great addition - ...

Re: email addresses - Status changed to: Voting Op...

Re: build a honost reputitation - Status changed t...

Re: So Many Broken Links! - Status changed to: Ope...

Re: Confirmation mail - Status changed to: Open Qu...

Re: Ability to re-send to a single contact - why w...

Re: Ability to re-send to a single contact - why w...

Re: superb - Status changed to: Closed - No Action

Re: Thanks for supporting small businesses! - Stat...

Re: Finding one contact - Status changed to: Open ...

Re: Photos - Status changed to: Open Questions

Re: Contact to costumer service - Status changed t...

Re: Link, Unique Clicks, Distribution chart - Stat...

Re: Contacts - Status changed to: Open Questions

Re: Ability to re-send to a single contact - why w...

Re: COMPLAINT from a Steady Customer!!! - Status c...

Re: Optional field in this section - Status change...

Re: Its Thanksgiving!!!! - Status changed to: Clos...

Re: Why do I need a stronger password - Status cha...

Re: Very poor performance - mostly after 10 pm in ...

Re: This doesn't work - Status changed to: Open Qu...