About Frankie_P

Frankie_P · ‎10-28-2020

Hi @AlexaT37 once you have searched, located and checked the contact you are working with, what are the steps you take to select the next contact? Are you looking for an option to save a selection you have made?

Frankie_P · ‎10-28-2020

Hi @SapphireMkt and @StephanieR349 thanks for sharing this feedback with us! We have opened up your idea so other users can weigh in as well.

Frankie_P · ‎10-28-2020

Hi @CatherineM965 what is the tag you are looking to block? Is this happening with any other tag in your account?

Frankie_P · ‎10-28-2020

Hi @HeatherT383 where are you looking for the engagement stats of your contacts? What are some contacts you're not seeing this information show for?

Frankie_P · ‎10-28-2020

Hi @IvanR thanks for sharing this feedback with us! We apologize you are unable to add this email address as easily as you should. Receiving this error message when trying to add a deleted contact address is a defect we are continuing to troubleshoot. In the meantime we suggest importing your contact through a file instead. Are you still unable to re-add this address through a file?

Frankie_P · ‎10-28-2020

Hi @AndrewK51122 what contact detail are you using to search with?

Frankie_P · ‎10-28-2020

Hi @JulieP7 thanks for sharing this feedback with us! Having the ability to search for contacts by their full name instead of just the first or last name is a feature request we are collecting feedback on. We have opened up this idea so other users can weigh in as well in the meantime.

Frankie_P · ‎10-28-2020

Hi @PalmBeachB thanks for sharing this feedback with us! We have opened up your idea so other users can weigh in as well.

Frankie_P · ‎10-28-2020

Hi @moneil what file type do you have your contacts saved under? Do you have this same experience in a different browser, or even saving your file as a different file type?

Frankie_P · ‎10-28-2020

Hi @LisaM6636 what are some cases you would need a URL to your pop-up sign up form? How does the universal code we provide for pop-up forms or even our landing page sign-up forms not fit your needs?

Frankie_P · ‎10-28-2020

Hi @KristinaS123 thanks for following up with this example! We have opened your idea up so other users can weigh in as well.

Frankie_P · ‎10-28-2020

Hi @BarbaraG290 this thread is focused on including a thumbnail of an email as the image option through social share. How does downloading the image version of your campaign not fit your needs?

Frankie_P · ‎10-28-2020

Hi @KristinaS123 what are some cases where you would need multiple email address set as your from address on a single email campaign?

Frankie_P · ‎10-23-2020

Hi @MichelleA120 what about our email newsletter templates do you find difficult to work in?

Frankie_P · ‎10-21-2020

Hi @Troemner thank you for sharing this feedback with us! We can understand how helpful it would be to select individual custom fields when exporting your contacts. We have opened this idea up so other users can weigh in as well.

Frankie_P · ‎10-21-2020

Hi @emilyb798 what about our updated contacts management dashboard does not fit your needs? What information are you unable to find in your contacts? What steps are you currently taking and how would you expect to find this information instead?

Frankie_P · ‎10-21-2020

Hi everyone, thank you for sharing your feedback with us on this process of adding contacts into your account. We apologize for any inconvenience this update in our contact management dashboard may cause. What about the current steps or form for adding a contact does not fit your needs? What changes would you like to see in the process to make it easier?

Frankie_P · ‎10-21-2020

Hi @ShannonP247 which update or updates in our system do you find to not be user friendly? What about it is not user friendly to you? How would you expect these tools to work instead?

Frankie_P · ‎10-21-2020

Hi @OTTO what engagement details are you looking for? How does our segment feature not fit your needs for this?

Frankie_P · ‎10-20-2020

Hi @kweeksTAM at this time all users are being switched over to our updated contact management dashboard. We are however always open to ways we can better our user's experience. What about this updated system do you find difficult to use?

Frankie_P · ‎10-20-2020

Hi @JonL940 what logic are you looking for when viewing your contacts? Also, what details are you searching for through the previous advanced function?

Frankie_P · ‎10-20-2020

Hi @BryanR929 are you looking to edit multiple contacts at once specifically through separate tabs? Or is there any other way you would want to see this be accomplished through?

Frankie_P · ‎10-20-2020

Hi @DawnD654 where in your contacts are you looking to do this? Are you trying to add contacts while in the list view?

Frankie_P · ‎10-20-2020

Hi @AndrewK51122 at this time our updated contact management search tool can only search for addresses that 'begins with' or 'ends with' the search detail entered. It is a feature request we are tracking to have the ability of searching for contacts the way you have described. Because of this we have opened up your idea so other users can weigh in as well.

Frankie_P · ‎10-20-2020

Hi @NoahG575 thanks for sharing this feedback with us! This is a feature request we are currently collecting feedback on. Because of this we have opened up your idea so other users can weigh in as well. In the meantime we would suggest pulling these contacts through our segments feature instead.

Frankie_P · ‎10-20-2020

Hi @Felicity what contact detail would you rather the contact form start with instead?

Frankie_P · ‎10-20-2020

Hi @YvonneH44 thank you for sharing this feedback with us on our updated logo. We have submitted this information to the appropriate teams on your behalf.

Frankie_P · ‎10-20-2020

Hi @RuthB17 what engagement data are you looking for? What do you find difficult about finding this information?

Frankie_P · ‎10-14-2020

Hi @LindaL5915 thanks for sharing this feedback with us! We have opened up your idea so other users can weigh in on your feature request as well.

Frankie_P · ‎10-14-2020

Hi @RoslynL what about our updated Newsletter Email Templates do you find frustrating? How would you expect to create your emails?

Re: contacts - Status changed to: Open Questions

Re: Moving Engagement list to detail list when on ...

Re: My segment doesn't work - Status changed to: O...

Re: Contacts - Status changed to: Open Questions

Re: New Contact System - Status changed to: Open Q...

Re: search box fails to bring up ANYTHING! - Statu...

Re: Contacts Page - Status changed to: Voting Open

Re: Use name after deleted - Status changed to: Vo...

Re: Your platform suddenly sucks - Status changed ...

Re: need additional features - Status changed to: ...

Re: Lists and "Sent by" - Status changed to: Votin...

Re: Thumbnail image of newsletter

Re: Lists and "Sent by" - Status changed to: Open ...

Re: this is too hard - Status changed to: Open Que...

Re: Select Individual Custom Fields for Export - S...

Re: New contacts page - Status changed to: Open Qu...

Re: Why are you adding extra clicks to do the same...

Re: Frustration - Status changed to: Open Question...

Re: Engagement Report - Status changed to: Open Qu...

Re: Transfer Back to Contacts "classic" if you wis...

Re: Please Revert!!!! Please Revert!!!! - Status c...

Re: New contact screen - Status changed to: Open Q...

Re: new contact list - Status changed to: Open Que...

Re: removed detail search function - Status change...

Re: New Contact Page is No Good - Status changed t...

Re: New Contact interface - Status changed to: Ope...

Re: Your Logo - Status changed to: Closed - No Act...

Re: Engagement - Status changed to: Open Questions

Re: Please bring back delay in sending emails! - S...

Re: frustrated customer - Status changed to: Open ...