About Zoe_H

Hello @DannyC524,   You will have to have access to his Facebook account, along with his login information in order to connect to social media on Constant Contact. Thanks!  ... View more

Hello @NancyC764,   It appears that your link to the YouTube video was not the link attached to your actual video, but it is a link to the general YouTube page. To find the correct link to use in an email, please see the picture below. Thanks!   ... View more

Hello @Mcardona,   For account ownership, you will want to update all of the information listed under My Profile. This is located under your My Account section. For more assistance on this, please give us a call for security. Thank you! ... View more

Hello @ptatum,   Apple Mail Privacy Protection is a new feature that released to iOS 15, iPad OS 15, MacOS Monterey and watchOS8 on September 20, 2021. In the Apple Mail App, Mail Privacy Protection will proxy the downloading of the invisible pixel embedded into the message by our servers to record open data. When this feature is on, Apple Mail will automatically trigger the Open tracking pixel, even if the contact didn't actually open the email.    Constant Contact's technical team is analyzing our current capabilities, and we are committed to providing reports that are accurate and timely, without compromising user security and privacy. In the meantime, we recommend including clickable links and a call-to-action in your emails. Read More links can be especially valuable to drive traffic and boost engagement. ... View more

Hello @AnneS46,   Thank you for reaching out to the Community! Can you try recreating the social post and it should fix the issue.  ... View more

Hello @JonathanP75,   Under Sign-up Forms and Basic Landing Pages, are you able to select the Actions drop down menu next to Update Profile Form and select Edit?  ... View more

Hello @JonathanP75,   You should be able to choose an avatar when you select the current one in the top right hand corner of your Community screen.  ... View more

Hello @angelar2021,   Thank you for reaching out to the Community! Please try an alternate browser to troubleshoot this. Thank you!  ... View more

Hello @LindaM8428,   Thank you for reaching out to the Community! You can always send yourself a password reset and username reminder on the main login screen. If that doesn't work please give us a call.  ... View more

Hello @ZaleF,   Thank you for reaching out to the Community! All responses to emails will go to your Reply To email address in your header. To view the reporting for an email campaign, you will want to select the Reporting tab at the top of your screen. Thanks!  ... View more

Hello @KimT61,   You will want to edit the Reply to and From email address first, and it will automatically update in the footer of your email as well. Thanks!  ... View more

Hello @KimT61,   Thank you for reaching out to the Community! Click here to see how to edit a contacts email address. If this email address has unsubscribed, you will just have to add the updated email address brand new to the account. Thanks!  ... View more

Hello @SusiE94,   Thank you for reaching out to the Community! You are charged based on the maximum number of contacts you upload into your account at a time. Take a closer look here at how our billing works. Thanks!  ... View more

Hello @MaryJoL80,   Thank you for reaching out to the Community! Your reporting will stay the same, but you know your contacts have been completely removed for your list and overall account if under Reporting the email addresses are crossed off.  ... View more

Hello @ACCFoundation,   Please start by clicking and holding onto the image and dragging it up or down outside of that blank text block. Your mouse will turn into a horizontal pink line when it is ready to drop correctly. Then you will be able to use the bottom right hand corner of the image to expand it. Thanks!  ... View more