About Zoe_H

Hello @JaimeR58,   Thank you for reaching back out to us about this. Can you please email social_support(at)constantcontact(dot)com your username, a screenshot of the error messages, the name of your Facebook Ads, and a reference to this post so we can do additional research? Thanks!  ... View more

Hello @JaimeR58,   I am happy to hear that it's working now! Thank you and have a great rest of your week.  ... View more

Hello @WSUMed,   We, unfortunately, have not received a complete fix to this yet. The workaround we can suggest right now is making your outer and inner backgrounds the same color since that's the coloring/imagery that Outlook is showing in those lines. You can also include a View as a Webpage link if the issue is particularly egregious for your Outlook-using contacts. ... View more

Hello @MeyerDesign,   Thank you for providing those screenshots! I do apologize that you are having the same experience. We unfortunately were unable to replicate this same experience through Outlook 2010. At this time we also do not have a time estimate of when this will be resolved. We have however added this information to a ticket we have created in your account. We have also added you to our queue to be notified when this is resolved. Thank you!  ... View more

Hello @DaveV090,   Thank you for looking into that! It could be a new issue due to recent changes in security filters.  ... View more

Hello @DeltaPRC,   Social Share is posting the emails you send to your contact list onto social media. Please take a look at this helpful article here to read more. Thanks!  ... View more

Hello @JulieO288,   When you use Social Share, your email doesn't have anyone's name to read from because it's posting to social media and not sending to your contact list where the names are located.  ... View more

Hello @LizEP,   Thank you for reaching out to the Community! I do apologize for the experience you are having with your site and emails. The pictures may not be showing for you due to settings in your email client. You may have to set them to "always display" so that they appear every time. If your text is **bleep**ing that may be due to manually adding spaces in the text. You will want to make sure to use the alignment option instead that appears in the toolbar while you are editing. We have two libraries for Website Builder and Constant Contact due to Website Builder being a different program than Constant Contact. If resizing is not saving or any other edit, try switching browsers to see if that makes a difference. I will definitely submit feedback on your blog request as well for our engineers to review. If my advice isn't something that will help please respond with a screenshot of what you are referring to so we can take a closer look. Thanks! ... View more

Hello @SaraK037,   We do appreciate your feedback and will be sure to submit it over to our engineers for review. Thanks!  ... View more

Hello @rcppubs23,   I took a look at your account and when you select Contacts, then choose the All Contacts drop down option and change it to Unsubscribed and select all of the email addresses there and choose Actions then Export, it will only export the unsubscribed. If you select the three dots in the top right hand corner and select View Import/Export Activity you will see my export there with all of the unsubscribed contacts only and you can download it there. Thanks!  ... View more

Hello @frameline_d,   Thank you for letting us know! I will be sure to track that in your account as well!  ... View more

Hello @CathyK722,   Thank you for reaching out to the Community! Can you give us some more information about what you are needing so we can better assist you? Do you want to know how to get new email addresses into your account? Thanks!  ... View more

Hello @KrishR4,   Thank you for reaching out to the Community! You will have to contact the third party in order to see how they store tags in their system. Thanks!  ... View more