About Zoe_H

Zoe_H · ‎06-11-2022

Hello @scotte955, You will want to create a Lead Generation Landing Page so you can have a link to a professional signup form that will allow future buyers to sign up for your list. Thanks!

Zoe_H · ‎06-11-2022

Hello @JohnA292, If you have a campaign in your account that you would like to save as a PDF, please select the option for Download & Print. Thanks!

Zoe_H · ‎06-11-2022

Hello @TrishaaM30, Can you please give us some more information about what you are asking so we can assist? Thanks!

Zoe_H · ‎06-11-2022

Hello @JudyAllan, Thank you for reaching out to the Community! To change a templates background color, please select the Design tab in your email campaign. Thanks!

Zoe_H · ‎06-11-2022

Hello @user710277, You can try to run your credit card on file again, and if that does not work please give our billing team a call. Thanks!

Zoe_H · ‎06-11-2022

Hello @JessicaS5100, We are happy to hear you enjoy our hold music! I do apologize but we do not have the name of the music, as it came with our phone system. Thanks!

Zoe_H · ‎06-11-2022

Hello @AmberD44, I do apologize for the experience you are having! Can you give us some more information about what you are seeing so we can assist? Thanks!

Zoe_H · ‎06-05-2022

Hello @DavidG3480, Thank you for reaching out to the Community! I do apologize for any inconvenience this has caused. We are still working on this issue at the moment, and I will track your feedback on this so you can be notified if any updates happen. For now, please follow the steps below for a workaround. - Insert an image block - Edit the image - Select the image folder, or search for image by name

Zoe_H · ‎06-05-2022

Hello @LakeMoraineAssociationNY, Thank you for reaching out to the Community! You will want to add that email address with the correct spelling completely brand new and it will appear in your contact list, that way you can delete the incorrect spelled email address.

Zoe_H · ‎06-05-2022

Hello @DuaneR00, You will want to move the contact into a different list by searching for it under the Contacts tab instead. Thanks!

Zoe_H · ‎06-05-2022

Hello @AmericasBoatingClubHiltonHead, We do appreciate your feedback and it has been recorded!

Zoe_H · ‎06-05-2022

Hello @FirstNameL9567254, Thank yo ufor reaching out to the Community! To receive a link to a signup form, you will want to create a Lead Generation Landing page. Thank you!

Zoe_H · ‎06-05-2022

Hello @Aldercoop, Thank you for reaching out to the Community! You can add a link to a Lead Generation Landing Page that when selected a contact can sign up for your main list. It unfortunately will not remove them from that automated list, as that will have to be done manually.

Zoe_H · ‎06-05-2022

Hello @DanaB8, Yes, that is the only way to add additional emails to an automated series, is if you copy the active one. You can instead create an automated series that has enough templates in it that may not be edited completely. You can then activate the series and edit the future templates whenever you would like while the ones that are finished are sending to people in the queue. You will want to make sure you edit the unfinished templates in the series before people reach the queue to receive them. Thanks!

Zoe_H · ‎06-05-2022

Hello @DuaneR00, Your contact can be listed multiple times in more than one list. If it is one email address, we will only charge you for it once. If you have multiple lists for each location, your contact can absolutely be uploaded to each list.

Zoe_H · ‎06-05-2022

Hello @donnaz79, Thank you for reaching out to the Community! You will want to use our sign up forms located here so customers can directly register for your newsletter. Thanks!

Zoe_H · ‎06-05-2022

Hello @donnaz79, I do apologize but we don't currently have an app that allows for sign-ups without internet connection. You can use a Lead Generation Landing Page on a mobile device to gather signups.

Zoe_H · ‎06-05-2022

Hello @user8308289, Thank you and have a great day!

Zoe_H · ‎05-29-2022

Hello @SaraPalmer, Thank you for reaching out to the Community! You will want to create an Automated Series newsletter that will send out to customers who join a list within your account using a sign-up form. Thank you!

Zoe_H · ‎05-29-2022

Hello @StanleyT43, Thank you for reaching out to the Community! You can absolutely put a link on your website that allows customers to sign up for your newsletters. You will want to create a Lead Generation Landing page and once published you will receive the link. Thanks!

Zoe_H · ‎05-29-2022

Hello @Amanda-M., Thank you for reaching out to the Community! These are what we call Anchor Links, and I do apologize for any inconvenience but due to these links not being mobile responsive, we do not have them as an option in our templates.

Zoe_H · ‎05-29-2022

Hello @PBVMSF, If someone unsubscribes, they do get unsubscribed from the entire account. A customer will want to select Update Profile instead if they want to remove themselves from only one specific list. Thank you!

Zoe_H · ‎05-28-2022

Hello @NormanS92, I do apologize for any inconvenience this may have caused. You will want to give your website service a call to see how that form can be centered on your website. Thank you!

Zoe_H · ‎05-28-2022

Hello @tracyp6, Thank you for reaching out to the Community! Please take a look at how to manage your bounces in the suspended bounce category here, and if you do have more question please call our Delivery Specialists. Thanks!

Zoe_H · ‎05-28-2022

Hello @JoshuaM097, Please take a look at all the options available here on how to change colors in your email. Thanks!

Zoe_H · ‎05-28-2022

Hello @AFIRETreas, You can see new unsubscribe and sign-up updates, but at this time we don't have an option to update you when a contact changes their own profile. I do apologize for any inconvenience this may cause.

Zoe_H · ‎05-22-2022

Hello @RoddS3, Thank you for reaching out to the Community! Can you please attempt to zoom out on your browser window to see if that upload bottom becomes more visible? Thanks!

Zoe_H · ‎05-22-2022

Hello @RobertF32, Of course, have a wonderful rest of your weekend!

Zoe_H · ‎05-22-2022

Hello @RinaW6, That is good to hear! You can rotate them in our image editor before or after placing them in a campaign. Thanks!

Zoe_H · ‎05-22-2022

Hello @RinaW6, If you see an error message on top of the picture you are attempting to upload, you can scroll over it to see why it is not uploading. Once you know the reason why you will be able to know how to fix it in order to upload again. Click on this helpful article here to know how to prepare an image for upload. Thanks!

Re: Creating a sign up link

Re: CREATING PDF FILES IN CONSTANT CONTACT

Re: add 2nd email

Re: I don't see how to change the templates origin...

Re: Payment not sucessful

Re: Hold music song

Re: Format a file before importing a contact list ...

Re: Ongoing problem with image folders

Re: Correcting email address

Re: Duplicate Contact Entry Needed

Re: FEE BLOCK in middle of registration page

Re: How to get a link to sign up for email list

Re: Can we automatically change list membership ba...

Re: Edit an active automated email series

Re: Duplicate Contact Entry Needed

Re: Icapture

Re: Going to an event and need a registration

Re: Social media posting when i publish a post on ...

Re: sign up forms introductory email

Re: Link to be added

Re: Is there a way to bookmark in a newsletter?

Re: How can I allow Multiple Newsletter Signups

Re: centering the inline subscribe form

Re: Bounced Email to a ymail Account

Re: can't change outer boarder color

Re: Contact-initiated Changes

Re: Upload file button missing

Re: What parameters define "Least Engaged"

Re: Uploading Pictures

Re: Uploading Pictures