About Zoe_H

Hello @ElvinA43,   We are not currently having issues with our system sending emails at their correct times. When I access your account I see that your last email was set up to send right at 7:18am and it appears to have worked properly within our system. If you are not receiving your emails until an hour later you will want to contact your Internet Service Provider about any delays they have placed for your security. Thank you!  ... View more

Hello @janeta332,   Thank you for reaching out to the Community! Please select this helpful article to see the steps on dragging and dropping text blocks, along with typing your own content into them to ensure everything is working properly. Thank you!  ... View more

Hello @MimiCaban,   I do apologize for any inconvenience, but to copy campaigns you will want to access your computer for that functionality. Thank you!  ... View more

Hello @FirstNameL58359,   The @ccsend.com at the end of your email address is Constant Contact authenticating your email address to help improve your delivery rate. This is automatically put at the end of your current From email address that you have on your emails at the moment, as it is a free email address from Yahoo. Using a custom domain email is the best way to prevent bounces and spam caused by free email services. A domain email address matches your website, and doesn't just make you look more professional, but also increases trust and engagement with your contacts. For example, instead of using an email address like leigh.grammer@yahoo.com, or sewing_studio@gmail.com, use leigh.grammer@sewingstudio.com.   If you have any other questions regarding this and to see how to change it, please contact our Delivery Specialists. Thank you!         ... View more

Hello @WendyF515,   Thank you for reaching out to the Community! To edit, manage and add contacts to your mailing lists, you can select them individually. Please select this helpful article here to see how this is done. You can also send an email requesting for contacts to sign-up again if they would like to continue to be on your list. For security, you will want to give us a call for help updated your email address for the account, or you can do it on your own here. Thanks!  ... View more

Hello @WSM6050,   Folders sometimes do not appear fully under our "images" tab. I recommend selecting an image placeholder and choosing our replace option to go directly to the Library from the editor. You can also search for the images here as well. Thanks!  ... View more

Hello @RajshreeP8,   Can you please try saving this name without an exclamation point and also remove all other special characters? Thanks!  ... View more

Hello @RajshreeP8,   You will want to edit this automated series by going into Step 1, which is the first email in the series by selecting the title shown here in this article. Then editing the Reply-to and From email addresses by selecting the header of the email as shown in this article here. Thank you!  ... View more

Hello @SandyC594,   Thank you for bringing this to our attention! Can you please troubleshoot this by switching browsers? Firefox 99+ is currently unable to use space bars in our editor. Thank you!  ... View more

Hello @SaraB14049,   Thank you for reaching out to the Community! At this time, we don't have an option to import another template into your account without using our Campaign Copy option if this other template is also Constant Contact, or importing it as a PDF and losing all the active links. Another option is to recreate it in your account from scratch. Thanks!  ... View more

Hello @FrankP271,   Thank you for reaching out to the Community! All of our campaigns are currently mobile responsive, and you can also take a look at this helpful article to see best practices for designing campaigns for mobile view. Thanks!  ... View more

Hello @LynnE04,   Thank you for reaching out to the Community! Please select this helpful article here to see how to change a registrant's payment status. Thank you!  ... View more

Hello @PineApple1,   When referring to upgrading the amount of contacts your account can have, you will want to just upload them into the account under the Contacts Tab and your account will automatically upgrade for you. Thanks!  ... View more

Hello @RESCQUNET,   I apologize, but those options are not available in our regular editor. You will want to give our Support Team a call to discuss Custom Code.  Thank you!  ... View more

Hello @GailB485,   It appears you will need to upgrade to a paid account in order to send your email campaign to your list! Our free trial will only allow for 100 email addresses in total during the entire 60 days. Thank you!  ... View more