About Zoe_H

Zoe_H · ‎07-03-2022

Hello @JeanM984, Thank you for reaching out to the Community! Please take a look at this helpful article here to see how to edit the footer in your email campaigns. Thanks!

Zoe_H · ‎07-03-2022

Hello @CynthiaB3305, Thank you for reaching out to the Community! For instructions on adding vertical dividers, please see this article. Thank you!

Zoe_H · ‎06-26-2022

Hello @JohnW3253, It does sound like your spreadsheet may have had duplicate email addresses in it, and our system will only upload an email address once. Thanks!

Zoe_H · ‎06-26-2022

Hello @ShawnM893, At this time we don't have that option and I do apologize, but we may in the future. The workaround is that after a contact is signed up, edit the contact and change the Phone Number and Address type it's listed under.

Zoe_H · ‎06-26-2022

Hello @JesusS507, To find out this information, you will want to select the list that your signup form is connected too in order to see who has signed up using that form. You will want to see the Source for how the contacts were added in that list to know they were added through a specific signup form. Thanks!

Zoe_H · ‎06-26-2022

Hello @Dr.DennisG, Thank you for reaching out to the Community! To change the right justification or alignment for text and images, you will want to select this option located here in this helpful article for both after selecting an image or highlighting text in a text block. Thanks!

Zoe_H · ‎06-26-2022

Hello @NVAL, Thank you for reaching out to the Community! If you are needing to receive a report for Event Payments, please select this helpful article here to find where to export one. Thank you!

Zoe_H · ‎06-25-2022

Hello @marinopenstudios, Take a look at our helpful article here that will give you all the steps needed to create a Survey Page! Thank you.

Zoe_H · ‎06-25-2022

Hello @HaileyD9, Thank you for reaching out to the Community! That error is correct as 20,000 KB is larger than 5 MB. You may want to use a third party software to reduce the size of your file before you upload it into the account. Thanks!

Zoe_H · ‎06-25-2022

Hello @WolfgangH4, I am happy to hear you were able to schedule your survey. If this does happen again please don't hesitate to reach out to us and please provide screenshots! Thank you.

EricF77 · ‎06-21-2022

Thanks for your help Zoe. It is also now working again for me!

Zoe_H · ‎06-19-2022

Hello @Camden_Park_News_And_Information, Thank you for reaching out to the Community! You will want to go ahead and download your Google Sheet into an Excel file if uploading it here does not work. Thank you!

Zoe_H · ‎06-19-2022

Hello @JaneM43, You will want to create a Lead Generation Landing Page in order to place the link and share it in a campaign once it is published. Thank you!

Zoe_H · ‎06-19-2022

Hello @ChristineP273, It does sound like you may want to give our Support Team a call in order for them to share a screen with you and complete some troubleshooting steps. Please give them a call here with a screenshot of the screen and a speedtest so we can see your internet connection. Thanks!

Zoe_H · ‎06-18-2022

Hello @ButchK96, You can definitely start over by deleting all of your contacts here and re-uploading the new and updated list again. Thanks!

Zoe_H · ‎06-18-2022

Hello @KenyonL48, Have a wonderful rest of your day!

Zoe_H · ‎06-12-2022

Hello @jays641, I do apologize for any inconvenience this may have caused. You will have to send yourself a password reset on Facebook in order to gain access, and then add admins to your page here. If you have any future questions about this at all, you will have to contact Facebook. Thank you!

Zoe_H · ‎06-12-2022

Hello @user195890, Thank you for reaching out to the Community! Can you please give us some more information about the block and where it is located so we can better assist? Thanks!

Zoe_H · ‎06-11-2022

Hello @KarenH0880, Thank you for reaching out to the Community! Please select this helpful article here to see how to export all of your results to present to others. Thank you!

Zoe_H · ‎06-11-2022

Hello @Realestatebroker, I do apologize for this experience! Can you please reply with the error message that you are receiving? Also, please attempt to search for the email address under contacts to see if it is marked as unsubscribed or currently in your list. Thanks!

Zoe_H · ‎06-11-2022

Hello @scotte955, You will want to create a Lead Generation Landing Page so you can have a link to a professional signup form that will allow future buyers to sign up for your list. Thanks!

Zoe_H · ‎06-11-2022

Hello @JohnA292, If you have a campaign in your account that you would like to save as a PDF, please select the option for Download & Print. Thanks!

Zoe_H · ‎06-11-2022

Hello @TrishaaM30, Can you please give us some more information about what you are asking so we can assist? Thanks!

Zoe_H · ‎06-11-2022

Hello @JudyAllan, Thank you for reaching out to the Community! To change a templates background color, please select the Design tab in your email campaign. Thanks!

Zoe_H · ‎06-11-2022

Hello @user710277, You can try to run your credit card on file again, and if that does not work please give our billing team a call. Thanks!

Zoe_H · ‎06-11-2022

Hello @AmberD44, I do apologize for the experience you are having! Can you give us some more information about what you are seeing so we can assist? Thanks!

DanaB8 · ‎06-07-2022

I really hope that this "feature" is added in the near future. It seems like such a necessary feature.

Zoe_H · ‎06-05-2022

Hello @LakeMoraineAssociationNY, Thank you for reaching out to the Community! You will want to add that email address with the correct spelling completely brand new and it will appear in your contact list, that way you can delete the incorrect spelled email address.

Zoe_H · ‎06-05-2022

Hello @DuaneR00, You will want to move the contact into a different list by searching for it under the Contacts tab instead. Thanks!

Zoe_H · ‎06-05-2022

Hello @AmericasBoatingClubHiltonHead, We do appreciate your feedback and it has been recorded!

Re: PHone number in footer is in the wrong place

Re: how put divider between columns

Re: Uploading Contacts

Re: Some Landing Page fields on form are defaultin...

Re: Sign Up form reporting

Re: How to remove right margin justification

Re: WePay Settlement Report

Re: How Do I Do a Survey

Re: PDF File will not upload

Re: survey question lost

Re: Heat Map is not working

Re: Importing Google Sheet into contacts

Re: How to include a sign up form in campaign

Re: Website Will not Load

Re: Adding Contacts for the second time

Re: Do Email manual Resends Show up on your statis...

Re: FB Admin page changed

Re: Internet Service Providers (ISPs) and blocked ...

Re: Survey Results

Re: Difficulty entering a new contact

Re: Creating a sign up link

Re: CREATING PDF FILES IN CONSTANT CONTACT

Re: add 2nd email

Re: I don't see how to change the templates origin...

Re: Payment not sucessful

Re: Format a file before importing a contact list ...

Re: Edit an active automated email series

Re: Correcting email address

Re: Duplicate Contact Entry Needed

Re: FEE BLOCK in middle of registration page