About Brigitte_P

William_A · ‎10-24-2024

Hello @KierraT35 , I got our logo removed from your account's email and landing page footers. You should see this reflected in all emails you're working on. This won’t retroactively apply to emails that have already been sent out, as the logo was part of the coding received in your contacts' inboxes. However, any upcoming resends of already sent emails should exclude the logo, just as new emails will.

Caitlin_M · ‎11-12-2022

Hi @Gunny304. I'd like to understand more about what you are looking to accomplish. Were you needing assistance with creating a campaign? The best place to start for support would be our Knowledge Base. We have articles covering all aspects of your account, whether that's sending an email, uploading contacts or growing your list. Our support agents would be happy to help you on our Get Help board. If you wish to speak with a live agent, click here for their phone numbers and hours of operation.

William_A · ‎07-14-2022

This is unfortunately how Gmail will work if your doc links are brought over directly from Google docs, rather than uploaded into your CTCT account's library.

William_A · ‎11-22-2021

If you wish to use HTML to build your email, we'd advise using the custom code editor. The regular email editor cannot have its HTML accessed. If you're interested in seeing this feature potentially added to the regular email editor in the future, please vote on the feedback thread regarding HTML in the editor.

William_A · ‎10-24-2024

Hello @KierraT35 , I got our logo removed from your account's email and landing page footers. You should see this reflected in all emails you're working on. This won’t retroactively apply to emails that have already been sent out, as the logo was part of the coding received in your contacts' inboxes. However, any upcoming resends of already sent emails should exclude the logo, just as new emails will.

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