I totally agree. Just too many issues/restrictions. A crippled editor. Seconds before I tried to exchange a text-image (YES!—a "TEXT-image"!—because text formatting capabilities are... [bad word]), not possible–I have to delete and place again. Kidding? They don't know what they do—waiting for customer's feedback to improve, can you believe it?—expensive without a concept. Don't know (and don't care) how it was 'before'. I am a German graphic designer working for an American Foundation. I convinced my customer to change the provider, but didn't have the time yet to compare—recommendations? Totally fed up of sh…ty looking mailings from the CC editor.
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What a useless cheap email editor, it's just unbelievable. I don't know where to start, you just have no real control over the look of the emails, neither in fonts, horizontal spacing/padding, especially how the mobile version should look afterwards. Not even HTML headings (h1, h2...) can be set/predefined (not to speak of own classes), you always have to format everything again. Images are ALWAYS set to full width in mobile view, fixed width or horizontal padding are not possible. Google Fonts are not really implemented, they are not loaded at the client anyway (and even no 'Montserrat' font offered). Lists ALWAYS have "1.0" line spacing, no matter what you set and you can't edit/change/color the bullets. We are often forced to insert text as an image. We cannot edit the email's HTML, or insert our own style sheet. The list of shortcomings and restrictions while editing the very first eMail as a new designer/employee of a foundation using CC was ENDLESS, the user experience is just horrible, the look of the emails is horrible as well, especially on mobile devices. (Even) is 4 x better. I will recommend to change the provider.
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