@William_A ok, but... you can see how that's obnoxious, no?  Especially if starting from scratch or using a CC template. Not every email is gonna use the same saved template.  Many of us don't reuse templates at all, ever.   What in particular about the new UX that makes that functionality deprecated?  That seems like a step backwards. ... View more

@William_A be that as it may, respectfully, it's still an apples to oranges comparison.  "Fully closing" out an app is the desktop equivalent to logging out and closing your browser.  It takes a deliberate, conscious action to perform. And if you don't do that, what happens after many hours have gone by on your phone, as opposed to 15 minutes on desktop?  What if:  I'm checking my CC app on my phone while commuting on public transit and accidentally leave it behind on the seat -- perhaps without locking my device?  Does this not open a hypothetical doomsday scenario that you're ostensibly trying to guard against?? And fwiw: I totally rolled my eyes that I had to once AGAIN log in to write this reply on my laptop, but when I click the notification in my email from my phone, it took me straightaway to this post, hassle-free.  That's quite a glaring inconsistency with your site policy.  Who's in charge of CC website security?  Perhaps they need to be notified 😏🙃 ... View more

It seems like this is a relatively popular request. At the BASIC MINIMUM it would help if, once breaking the login timeout threshold, Constant Contact would actually LOG OUT and automatically forward us to the login screen.   Instead, if coming back after an extended time, it's easy to restart where you left off and complete some actions before unceremoniously being informed via popup that you are no longer logged in and need to refresh and log back in again -- thereby wasting time and adding to frustration. Why doesn't CC just automatically forward you to the login screen upon timing out? ... View more

@Caitlin_M respectfully, literally EVERYONE understands that login/logout is to protect sensitive info.  That's the whole point for pretty much ANY private login.  We get that. However, you have a significant sample size of your customers lamenting that we feel we get logged out too quickly.   Not everyone is a savvy copywriter or graphic design specialist, and a great many of us work from our SECURE, private home office computers.  Some people take more than 15 minutes to compose a *regular* email, nevermind one with graphical overlays and typesetting adjustments. This is why it's nice to come back to creating newsletters after an hour or two (or three) of a break to rest our creative minds, or awaiting feedback from test emails. The very least you can do, is replace the "Remember My Username" with "This is a private computer" to increase the login cookie timeout duration. ... View more

I posted a new suggestion for the EXACT same thing, and then stumbled upon this thread. I upvoted this for prioritization.   @Frankie_P I know that "we do not have a time estimate of when this feature will be updated" is an easy canned response, but as someone who understands scripting, I know that it's simply a fix of literally one *tiny* little integer on your backend for cookie expiry. The idea that it could take your dev team many months to rectify is extremely dubious... Security concerns are appreciated, but yes MANY of us login at home on our personal desktops, and need to come back to a campaign build after a lunch break or similar.  Don't wanna keep logging in overandoverandoverandover.... ... View more

Can we get longer logins? It seems I get auto logged out after what, one hour?  Two, maybe?? The "Remember My Username" checkbox is old and deprecated now that browsers can handle username/password autofills.   It should rather be "Keep Me Logged In" for longer sessions of at LEAST three hours or more. While I can appreciate some larger organizations have different members for logins, I don't think those who intentionally opt-in for a longer session really worry about unauthorized access. ... View more