Thanks for joining us in the Community! I definitely understand the importance on being able to access the image editor. In order to better assist you, please provide more information and feel free to email us here social_support(at)constantcontact(dot)com.
-Have you tried logging out and logging back in?
-What browser are you currently using?
-Have you tried this in a different web browser?
-If you are able to attach a screenshot please do.
In the meantime, feel free to check out this helpful resource relating to the image editor.
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