About KBC_NC

No, because I assumed Constant Contact support would be the experts in and most concerned with how emails built in Constant Contact appear to recipients. ... View more

My default font in Gmail is set as Sans Serif. I tried changing it to Serif, but it didn't affect how the View Entire Message was displayed.   In Constant Contact, Arial is set as the default font for headlines, but the body text font is set as Times New Roman.   What is really frustrating and inexplicable to me is that if I copy correctly formatted Times New Roman text and move it within the same block, it will default back to Arial. If I type something in the middle of a correctly formatted Times New Roman paragraph, what I typed will default back to Arial in the Gmail View Entire Message. I would think it was picking up an old default font from a text block on ones I copied, but it happens even with brand new text blocks. ... View more

There's still weirdness in Gmail.  There is still weirdness in Gmail's "View Entire Message." I tried various ways of getting the type in a block – starting from scratch with a brand new text block, typing directly into a correctly formatted block I duplicated, and pasting as plain text from Text Edit into a duplicated block. Every single time it looks like Arial in the "View Entire Message" in Gmail. It seems to be OK in Yahoo mail, but that doesn't truncate the email.   This is what it looks like in the base Gmail message – Times New Roman as it looks in the email builder.     This is what it looks like in the "View Entire Message" in Gmail. All the body text shows as Arial.   ... View more

Thank you, I will let you know! ... View more

Hello Caitlin_M, thanks for your response.   It did show up in different browsers (Chrome and Safari). Note that it isn't always when I copy and paste text from an outside program. For instance, in the above screencap, it was all in Times New Roman, but "Easter Egg hunt" was later in the list. I decided to bring that item earlier in the list, so I cut it and then pasted it in a different spot. It still LOOKED like Times New Roman in the block and showed in the picker as Times New Roman, but when I went into Gmail for the test email and hit "View Entire Message," I got the above. I don't understand why copying and pasting correctly formatted text within the block itself creates this issue.   It also happens when I start typing directly in a block. For instance, if I typed "dancing" in the list directly in a correctly formatted block, that word would look like Times in the block but show up as Arial in the paragraph of otherwise Times words when I hit "View Entire Message."   I will try going through TextEdit when I am working on next week's email to see if that affects anything. ... View more