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About MetalConstructionAssociation
MetalConstructi
Campaign Collaborator
since
08-03-2011
02-04-2025
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02-04-2025
05:06 PM
2 Kudos
Thank you. I'll do so tomorrow when I have some time. I appreciate your quick response and concern, as always!
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02-04-2025
05:03 PM
There were not--no sends of any kind that day.
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02-04-2025
04:45 PM
Hello, When looking at my 2024 Constant Contact email campaign data, there is incorrect information showing up Email Campaigns in the Reporting Tab for my account. The CC reporting data shows that 10 of my emails were sent from 2:05 am-2:09 am CT on Oct. 9, 2024. But we did not send even one email during that time. Each of the emails showing up as sent during that time was actually sent more than a year earlier The incorrect dates show up when I look at the data on the page (https://app.constantcontact.com/pages/reporting/campaigns/emails) AND when I download the data ("export selected") for reporting. But when I click on individual campaign names, only the real/correct send dates are shown. Are you aware of anything that could have caused this? If it's something I did incorrectly that caused this, I need to know how to avoid it in the future so that I can trust the reporting data I'm seeing. If this was a glitch on CC's end, is there a way to get it fixed so my reports are correct?
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01-30-2025
05:43 PM
Hi, William_A, Thanks for tracking this for all of us. Is there any chance the devs have given you an update or timeline for this--or that Constant Contact as a company plans to acknowledge that this is happening so that all the users who haven't found this thread will know what the plan is? It looks like this thread was started in June, and you updated in October with it being addressed in an "upcoming" deploy but the only changes since October have been more users finding the thread to report. This isn't a "you" problem but since you're the only messenger we have between the users and the devs, you're our lifeline. Since Constant Contact isn't admitting on, say, social media that this is happening, it's unlikely we know the full scope of how many people are affected since a lot of users won't search for and comment on a thread. So a public update would be superhelpful. Thanks!
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10-09-2024
01:40 PM
Hello, I'm having the issue that was noted in this post and, per the employee post of 1/14/22, I'm responding here. The Welcome screen "most recent" list is showing only legacy emails from 2022. To see my current rent emails, I have to go to the calendar view or choose "view all." When I choose "view all," the real most-recent emails appear under Single Channel. The "Multichannel" list indicates that "multichannel" is a new option, and I'm wondering if that addition is what screwed up me being able to see current emails in my Most Recent list. Thanks, Julie
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06-28-2024
04:32 PM
Hello, William A, We have the same problem-- "Check for Errors" insists there are no links in any of our emails, but they all have working links and buttons. Should I create a new post about this to be notified when a fix is available? Or is this message sufficient?
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