About Nichelle_M

William_A · ‎10-24-2024

Hello @KierraT35 , I got our logo removed from your account's email and landing page footers. You should see this reflected in all emails you're working on. This won’t retroactively apply to emails that have already been sent out, as the logo was part of the coding received in your contacts' inboxes. However, any upcoming resends of already sent emails should exclude the logo, just as new emails will.

Caitlin_M · ‎11-12-2022

Hi @Gunny304. I'd like to understand more about what you are looking to accomplish. Were you needing assistance with creating a campaign? The best place to start for support would be our Knowledge Base. We have articles covering all aspects of your account, whether that's sending an email, uploading contacts or growing your list. Our support agents would be happy to help you on our Get Help board. If you wish to speak with a live agent, click here for their phone numbers and hours of operation.

Caitlin_M · ‎05-11-2022

Hi @FirstNameL33116. As mentioned in the thread, please call our Delivery team so they can further assist.

JRSusa · ‎02-25-2022

Having fonts match corporate branding is not only important to branding but also to establish whether the email is being sent fraudulently. Having consistent branding with fonts will ensure that important customer/vendor information is being communicated safely.

Amanda_G · ‎01-26-2022

Hi @CorinaS19 , Unfortunately, we do not have the ability to do that at this time. The file must be hosted online in some capacity. However, you can certainly use a third party image hosting program, such as on your Google Drive, and insert the image using an image URL.

AllieP71 · ‎10-05-2021

You guys really need to allow use to cut and paste from word or pdf - the room for error is super stressful every time we send emails

Kyle_R · ‎04-06-2021

Looks like we forgot to update this from "Coming Soon" but it looks like most everyone found it in their accounts already. This has been implemented. Thanks all for providing your comments and votes!

HeatherB4675 · ‎12-16-2020

put your curser in front of the bullet you want to indent. type a - then press spacebar and it will add the bullet point. then press tab and it will indent the bullet.

JulieH316 · ‎06-11-2020

we have multiple locations and would like to be able to select different ones for the lead gen form

Adrienne_B · ‎11-03-2018

Hi @NgocT15 Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you this weekend. I'm sorry that you are experiencing this issue. Can you please send your username, the name of the email you are working on, where you are trying to insert the links and any other information to social_support(at)constantcontact(dot)com so that we may look into this further for you? Thank you for choosing Constant Contact. Have a great day!

Caitlin_M · ‎10-03-2017

Hello @terrym39. There is a way to add preheader text in your custom code email! You are going to add the following to the style sheet in the Advanced Editor: span.preheader { display: none !important; } Then you will add this code at the top of the body of your email in the following format: <span class=&"preheader">Preheader text here<&/span> (with the &'s removed) Hope this helps!

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