Hi @JamesL637
What exactly would you like to see in these summary emails? How soon after a campaign has been scheduled would you like these emails to be sent? Any details on what you are looking for in this feature is helpful information to have. Though we do have automatic update emails, they are focused on new contact sign ups and contact unsubscribes. With that said we like the idea of being able to get email updates for these segmented lists and will open it up for voting! In the meantime we would suggest using our click segmentation feature on your links. This tool automatically adds contacts who clicked on a specific link or button to a list for later use.
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Hi @KarynP0 thank you for sharing this update! We hope it is helpful for others as well. Another workaround we suggest resizing images to be smaller outside of Constant Contact and upload this more manageable size into your Library. We have seen cases where images that are 150-200 px wide tend to display best on mobile devices.
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Hi @WobblyCreek that’s a great question! At this time there is not an automatic way to separate contacts based on their source. If all your sign-up forms are connected to the same list, they will all mix as one. You can however manually create lists based on their source through an advanced search. You can also connect each form to its own list as well.
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Hi @KatherineO569 the good news is our system offers automated series that does exactly this! Have you tried setting up one of these campaigns?
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Hi @CharmC
That's correct! Coming to the Community is a great place to help get our logo removed from your footer. In fact we were able to make this update in your account. Please try refreshing your page or even logging out and back in to see this change.
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Hi @KenCountess
Thank you for bringing this to our attention! We were receiving reports of other user's having this same experience and have looked into this further. Because of this we temporarily deactivated Contact Segments to prevent more more customers from experiencing delays. The good news is this experience has since been resolved. Are you still seeing delays?
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Hi @AndrewS1898
I'm so sorry to hear this is happening with your email! I have taken a look at your most recent campaign and was unable to replicate this same experience. With that said, we would be happy to help look into this further with you. What is the name of the campaign you are seeing this happen with? Which email client are you using? What model of iPhone and version of iOS? We have seen cases where emails are not mobile responsive in the Outlook Mobile App for iPhone. If you are using the Outlook app, what version is it? In these cases we suggest viewing the email campaign in a different mobile mail client such as the native mail app or the Gmail app.
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Hi @user93944
This message has been put in place by our List Review team. Your account is currently scheduled for a review. We ask that you please call into this Support team for further assistance. For your account security we are unable to assist with these reviews here in the Community.
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Hi @user93944
The good news is we were able to successfully remove this logo from your footer! Please refresh your page or log out and back in if you do not see this change.
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Hi @TonyT this is great feedback! We're always open to ways to better your interaction with your contacts. Is this field you are looking to segment by a custom field? Have you tried using our segmentation feature? Through this feature you can create segments of your contacts based on contact details you have uploaded. You can then select these segments when scheduling your email or even add your segment to a contact list to be used at a later date.
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Hi @JimM461 thank you for sharing this feedback with us! How are you adding these contacts? Because you are working on a mobile device, we suggest downloading our Constant Contact Mobile App. Through this app you will be able to easily add and manage your contacts.
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Hi @KenyonL4 I apologize for the experience you had with this previous account. With that said, I would be happy to share the phone number to our Sales Department. Our Sales agents can be reached at 855-273-0449 as listed here.
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Hi @SeatC7
Thank you for reaching out to the Community! We have removed this banner from your emails. If you are unable to see this change, we suggest refreshing your page or even logging out and back into your account.
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Hi @PatriciaAndTonyB thank you for sharing your feedback on this. The good news is you can upload your logo in the My Settings section of your account. Do this allows it to appear by default in all of your newly created campaigns.
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Hi @CareerSource_PBC I apologize you are unable to create these emails as easily as you should! What bugs are you seeing? Having any details of what you are experiencing will allow us to troubleshoot this further for you.
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Hi @HitPredictor thank you for reaching out with this feedback on our search feature. The good news is there a drop-down next to search bar in order to sort old-new and new-old.
Were you looking somewhere else on this page for this type of sorting?
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Hi @jonathans676 are you looking for an email address to connect with our Support? If so, I apologize email is not an available line of support. Instead our support is available by phone, Twitter, Facebook, Chat, and here in the Community.
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Hi @GingerS019 and @JenniferW93
Thank you both for sharing your feedback on our emails campaigns. I apologize our email campaigns do not give you the option to print from your preview screens. We do however offer a feature to download and print an email once it has been sent.
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Hi @JeffT42
Thank you for sharing your feedback on our emails campaigns. I can understand how important it is to print out your email campaigns. The good news is we do offer a feature that allows you to download and print a sent email.
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Hi @TaylorJ104
Thank you for reaching out to the Community about your emails! We were able to successfully remove our logo from these footers. Please let us know if there is anything else we can assist with as you continue to work in your account.
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Hi @AaronL261 I apologize you are seeing this happen with your GIF! I have taken a look at your Library and can see it has since been updated. However for future reference we suggest taking a look at your GIF and making any necessary updates before uploading it into your account. At this time we do not have access to editing tools for GIFs.
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Hi @424Washington thank you for reaching out with this feedback! I understand how important it is to keep track of your contacts. The good news is an email like this is available through our Automatic Email Updates for Sign-Ups and Unsubscribes. I would suggest taking a look at this setting and updating it to an email address you have access to.
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Hi @JanetH60 thank you for sharing this feedback with us. How are you looking to sort your photos? Having any details of how you would like to sort them is helpful information to submit to our Product Team. At this time images can be sorted in the Library of your account through folders as well as the date added column. Clicking on the Date Added header will allow your images to sort from oldest to newest or newest to oldest.
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Hi @user935009
Thank you for reaching out to the Community! We have successfully removed our logo from the footer of your emails. I would suggest refreshing your page or even logging out and logging back in to see this change. Please let us know if there is anything else we can help with as you continue to work in your account.
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Hi @DeborahO162 thank you for sharing your feedback on this! I apologize you are not able to print your receipts as easily as you should. I have however tested invoice in your account and was unable to replicate this experience. What exactly is happening when you print your invoices? Is your zoom set to 100%? Have you tried saving your invoice as a PDF first? These are helpful details to have to allow us to troubleshoot this further for you.
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Hi @GaryB1419 thank you for reaching out with this feedback. I am sorry to hear you feel this way, we always want our user's to have the best experience possible. What exactly do you feel is complicated to do in your account? Having any details of what actions you were taking will help make sure we are not only sharing the correct information with you but also submitting your feedback to the appropriate teams. We are always open to ways we can better our user's experience!
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Hi @JustinH238 thank you for reaching out with these great questions! Though the difference in these user roles are described on the manage/add user page of your account, we would be happy to share this information here in the Community as well:
Account Manager - This user role has access to reporting, can create and edit emails, and can add new contacts to an account. See the full list of capabilities and restrictions.
Campaign Creator - This user role is restricted to creating new emails and editing existing emails. See the full list of capabilities and restrictions.
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