Hi @ChrisS7589    Thank you for sharing your feedback on the web-safe fonts available in our email campaigns. I apologize the font was showing incorrectly. What email client or web-browser are you seeing the font change in? These details along with any screenshots you may have is helpful information needed to troubleshoot further. ... View more

Hi @victorf53  thank you for sharing your feedback. I can understand how important it is to send emails as easily as possible. What exactly was happening? What was the last step you took before being unable to navigate any further? Having any details of your experience will allow us to troubleshoot this for you. ... View more

Hi @ChrisC72 I'm sorry to hear this is happening with your email. What website are you using for the template builder? Having this URL can help us to troubleshoot this experience further. ... View more

Hi @DavidM1991    I apologize we misunderstood your original question. At time time having a tool in Constant Contact that allows a contact to forward your campaign is not available. This is however a feature request we have submitted in your account.   ... View more

Hi @KennyW42  thank you for sharing this feedback on our Support. I apologize you were unable to connect as easily as you should! What time and which department were you calling? The good news is you can also upgrade your account to Email Plus directly in your account. ... View more

Hi @DavidM1991  thank you for sharing your feedback! Have you tried using our contact segment feature? This feature will let you pull a report of contacts based on their engagement with your email campaigns. So you can see who has been opening your emails over time! Then for the number of times particular email is opened, this is already included in your campaign’s open report! The good news is you can filter this report to include All Opens. This will show all the times your email has been opened and by who. However being able to track if your campaign has been forwarded is not a feature that is currently available. Once an email gets forwarded this is being done by their own email client and not Constant Contact. I have tracked this feature request in your account in the meantime. ... View more

Hi @user50123    These are definitely great trends our users can keep in mind with their campaigns! Please let us know if you ever have any questions as you work in your account. ... View more

Hi @HaugensG    You're very welcome, we're always happy to help! Please let us know if there is anything else we can assist with in the meantime. ... View more

Hi @HaugensG    Thank you for helping to clarify these details. After looking into your gif further, we can see it is actually only one frame. How did you save this gif? Because it appears to only be one frame, we would suggest taking a look at your gif again. Making sure this gif has been save correctly is always a great step. In fact, try checking your resources or the help center for your gif creation program for any information on saving gifs. ... View more

Hi @HaugensG   I'm sorry to hear your gif is not playing as it should! What email client are you using? Not all email clients support animated GIFs and will sometimes only display the first frame of a GIF.  ... View more

Hi @EmmaC298   These are great questions! I apologize at this time we don't have any articles about creating gifs, this is something you would have to further troubleshoot on your end. We do however have some best practices for uploading gifs into your account and basic troubleshooting information as well.  ... View more

Hi @JIMA68   So sorry to hear this is happening! I took a look at your campaign and can see exactly what you are describing. In fact, your gif only plays once in both your campaign and the Library itself. Was this a gif you created yourself? There is a setting when creating a gif that will cause it to play only once instead of in a loop. However if you take a look at your library you will now see a Support Copy of your gif. Out of a courtesy this Support Copy has been edited so it may continuously loop correctly. I hope this helps! ... View more