Hello. We're updating the status of this idea to more accurately reflect its current status with our engineering team and also made slight changes to the subject line in order for it to be more easily found. We can't guarantee a commitment to deliver on this feature request surrounding the Poll Action Block and there are no immediate developments happening but should indicate some awareness that we have heard your feedback and could be taken under consideration for a future release.
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Hello @LisaP2740 ,
Unidentified poll results can potentially be caused by:
If the person doesn't have a first name, or last name listed on their contact record
If the webpage version was clicked
If one of the links was clicked in the preview window after the email was live-sent
If one of the links was clicked in a test send after the email was live-sent
If the email was forwarded and one of the forwardees clicked the poll or RSVP links
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