I have a new staff member who is being added as an account manager, so they can help with things on the back end. She successfully set up her account, but now when she goes to log in, it pops up with a prompt for her to choose a security question and insert the answer. After she chooses the questions, she is unable (for any of the questions) to add her answer -- thus she can't submit that and fully log into the CC portal. Any thoughts on remedying the issue so that she can create a security question and get onto the portal? Thanks! ... View more

I have an event registration page set up, and so far we've had 50+ people register successfully. A colleague reached out saying that he was unable to register and kept getting an error. He also stated that this has happened for other trainings were he's tried to register with us. I looked at our page and everything seems fine. There are a few of his co-workers that have successfully signed up for the event with same (@___.org) email, it's just his doesn't work. I also tried to register for him myself with his information and got the error: "We're sorry but we've experienced an error processing your request. Please contact the Event Organizer." Any thoughts? ... View more