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Cant view Shopify Details at all

Occasional Participant

Re: Cant view Shopify Details at all

Hi Thanks for your reply, i'm really not sure what you mean in the first part, I tried the second part but when I press sign in the typical error sign with the cat comes up.

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Occasional Participant

Re: Cant view Shopify Details at all

I checked this on my phone and its fine but it appears that on computer, no one can actually choose shipping , it just says: 

Shipping method

There are no shipping methods available for your cart or address

I've tried to sort it but can't figure out why this is happening 

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Moderator

Re: Cant view Shopify Details at all

Hi @FastDeals 

 

I apologize for any confusion our previous response may have caused. I also would be happy to help clarify our first workaround. So instead of adding the full URL for your Shopify store, when given the option to connect your shop, you would simply enter the name of your shop. So in your case you will insert fastdeal.

 

integrations-shopify-permission-and-shop-url-sewing-studio-connect-shop-button-step45.png

 

With that said, I have taken a look at your account and can see you have a ticket with our advanced level of support for assistance. One of these support agents will reach out with any further updates.


Frankie P.
Community & Social Media Support

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