Thank you for reaching out to us! That is a great question. So manually adding contacts to your account will not trigger the Welcome email. They have to be signed up via a sign-up form in order for the welcome email to trigger properly. There two things I would recommend for solutions. First, delete the contacts from your account that you desire to get the email and manually add them through a sign-up form. The second option is to create an autoresponder series that triggers when you manually add contacts to your account. Please let me know if you have any other questions!
Desi_B Community & Social Media Support
If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.
Increase your profitability by integrating your email marketing and social media. Download this guide and learn how you can achieve great results with email marketing and social media combined!
You can post a new message in the Community or find us on Twitter Mon-Fri 8am-8pm ET, Sat 10am-8pm ET, & Sun 10am-6pm ET. We've got real people waiting to help you out. Click below to start a conversation!