Adding customer tracking code to email URLs

[JenniferT07]

For our marketing emails, I need to be able to add tracking code to all the email links that will identify the customer who received (and clicked on) the email.  I'd like to be able to use the send-to email as that identifier.  Does anyone know how I can append some tracking code to the end of each URL in the email, i.e. what the field is ("to_email" or something else) and how it should be formatted?  I'm assuming something like "?=to_email", but don't know proper field names or formatting.

Thanks!

[Caitlin_M]

Hi @RobertaC477. Unfortunately, inserting these types of links is not available in the third-generation editor at this time, which is the editor that you are using. I have submitted your feedback to our Product team and I also encourage you to make your voice heard on our Feedback board as well. 

[Sandri]

How can we do this then? Is there a way to use the old editor? 

Or is there no way to do something like an external link to www.example.com/platinum-plan-enrollment-oil/#firstname=%24subscriber.firstname&lastname=%24subscrib...

[Curtis_P]

Hello @Sandri,

Thank you for your response!

Unfortunately, at this time it is not possible to use dynamic links in our editing platform. We are currently taking feedback on this and I will be happy to add you to our list of requests for this feature.

[DaveAlleg]

We would like to use Dynamic links as well.  Can you add me to the list of people requesting this feature?

Thanks!

[Zoe_H]

Hello @DaveAlleg,

Thank you for reaching out to the Community! We would love to add you to the list of people requesting this feature. Please email social_support(at)constantcontact(dot)com your username and a reference to this post so we can submit your feedback. We also suggest that you submit your request in our feedback section. Your feedback will go straight to our engineering team! 

Thank you and have a wonderful day! 

[user27407]

Seriously, what are we paying for, this thread is a year down the line and still no dynamic link. I just copied an pasted 400 emails to give my users their unique links ????

[Alex_S]

@user27407

I will be happy to submit your feedback to our engineering team. In the meantime, we do have a workaround available that you are welcome to try. 

If you put the entire code in to the custom field instead of only the dynamic variable you can insert contact details from the custom field and that will allow the link to be dynamic for each contact. Take a look at the article Personal Contact Details for a Custom Code Email for steps on how to do this. For example, you would put something like this in your custom field: http://www.yourdomainhere.com/$Subscriber.Email$

Thanks for reaching out in the Community and providing your feedback.

Have a great day!

[JuliM4]

Can you elaborate on this workaround?  Will this workaround allow you to have a link where the display text says "click here" or what have you, and the target for the link is a custom field with data like http://www.yourdomainhere.com/blahblahblah

[Alex_S]

Hi @JuliM4

Thanks for reaching out for clarification on this as I'm sure other customers have this same question too!

To answer your question, no it will not allow you to add a "click here" type link, it will pull in the whole link from the custom field. But that would be a great option to have!

Thanks!

[user8043]

Is it still not possible to do Dynamic Links?

I'm pretty sure this used to be possible with a much older version of CC.

For example, I want to send existing users to an auto-submitting form with a link like the below.

www.mywebsite.com/event/superevent?e={Email Address}

[Frankie_P]

Hi @user8043 

I apologize this feature was not carried over to our Third Generation Editor. Instead we suggest inserting the full URL for each contact into a spreadsheet and importing as a custom field. You won't be able to put clickable text for the URL, but the URL will at least get inserted in the email for contacts. Does this workaround work for you?

[user8043]

Hi Frankie.

It really doesn't. At all.

Non-clickable is the first deal breaker and has to be repeated for every event is the second.

I really don't understand why CC is so feature poor.

This is a basic email feature available in every other tool.

Regards

[gregh8651]

Hi Community - In  I was able to  -do a CTA Button (URL LINK) and define and pass the subscribers email address out of a Email Template and send them a calendar invite  -- 

THe command was *|email|*.. What is the command in Constant Contact to do the same?

Does Constant Contact have a Cheat Sheet ?

[Frankie_P]

Hi @gregh8651

Thank you for reaching out to the Community. I can definitely understand how helpful it would be to insert dynamic links like this! At this time being able to insert links like this is not currently available. In the meantime ,as a workaround we suggest putting the entire code into a custom field. Once you do this, in your email will have to then insert it as a standard contact detail. I do also want to mention this will not hyperlink the URL, recipients will have to copy/paste the URL into their browsers. I apologize for any inconvenience this may cause and have submitted this feature request in your account. 

[JamieK675]

I use the following code in  to allow for automated website logons for my customers. 

Is anyone able to assist with what the link would be on Constant Contact as I would like to migrate?  I realize that I will or would need to make a Custom Field which I would call Custom Field 1 and enter each customers authorization code (key). 

I am grateful for any assistance.

https://platform.vinespring.com/auth?key=*|AUTH|*&returnUrl=http%3A%2F%2Fkutchwines.com%2Faccount%23...

[JamieK675]

I use the following code in  to allow for automated website logons for my customers in another email platform. 

Is anyone able to assist with what the link would be on Constant Contact as I would like to migrate?  I realize that I will or would need to make a Custom Field which I would call Custom Field 1 and enter each customers authorization code (key). 

I am grateful for any assistance.

https://platform.vinespring.com/auth?key=*|AUTH|*&returnUrl=http%3A%2F%2Fkutchwines.com%2Faccount%23...

[Antonas_S]

Hello JamieK675 and thanks for reaching out to the Community! What you are looking to do is possible and you are on the right track by wanting to set up a Custom Field to do this. What we will want to do is create a Custom Field for your contact’s URL in its entirety and not just “key” portion. That way when you insert the Contact Detail it will populate with the full URL link for each contact.

[QDT_Benelux]

I am looking for a way to customize my campaign URL so I can add UTM tagging for Google Analytics.

Or any other way I can better track my email campaigns in Google Analytics.

[Frankie_P]

Hi @QDT_Benelux 

I can understand how helpful it would be for your reporting to include Google Analytics and dynamic variables on your links. I apologize these features are not currently available. The good news is in the meantime we do have workarounds for both. For Google Analytics links  you can create these links outside of your account through Google's Campaign URL builder. These links can then be inserted as regular links. As for the dynamic links, we suggest putting the entire code into the custom field, instead of just the dynamic variable. Once this information is added into your contacts you will then insert it as a standard contact detail. It is also important to mention using our dynamic link workaround will not hyperlink the URL. Instead your contacts will have to copy and paste the URL into their browsers.

[Roxy22]

Every time I add a link to something that has a $ in it, it automatically changes it to %24 when it sends the link out. How do I go about fixing this?

[William_A]

Hello @Roxy22,

I'm sorry to see that you've had trouble with your link formatting, but hopefully I can provide some insight into that process.

Taking a look, it appears that you're trying to insert a dynamic link, which requires a degree of coding that is not available in the 3ge email builder. However, it is possible to do in the 2ge (legacy) and custom code email builders, both of which you have access to. Here are the steps for doing this in 2ge:

1. Create or edit an email in 2GE
2. Place your cursor over the block where you want to add the link.
3. Click the Edit this block icon in the upper left-hand corner of the block.
4. Place your cursor where you want the link to appear.
5. Click the Insert button on the left-hand side of the page.
6. Place your cursor over the Link icon and click the Plus button.
7. In the Text to display as link field, add the text you want your contacts to see as the link.
8. Uncheck the "Track" option. A dynamic link won't function properly if tracking is enabled for it.
9. Enter your URL into the Link URL field.
10. Add the variable to the end of the URL.
    Example: https://www.yourdomainhere.com/$Subscriber.Email$
11. Click Insert to finish editing the block content.

If you have any additional questions or concerns feel free to reply to this thread and we'd be happy to assist.

[brianc616]

Hi there - 

I want to send an email to my list and include a call-to-action link in the email.  When the user clicks that link, they will land on a landing page and I want to know who they are so we can auto-log them back in to our site.  Is it possible to include either the email itself or some unique parameter in the URL?  If so, how would I do that on the constant contact side?

Thanks!

[Zoe_H]

Hello @brianc616,

Thank you for reaching out to the Community! When you put the link into your email, many customers do this using our button feature. It is a visually appealing way of putting a call to action link inside an email that can go to your landing page. Then, you can see exactly who clicked on that link by selecting the email's title and looking at the reporting once it sends. Click here to see where that is located. However adding a dynamic link through a button is not currently available. At this time we would suggest importing the full dynamic URL as a custom field under the matching contacts. You can then insert this custom field into your email. Your contact won't be able to put clickable text for the URL, but the URL will at least get inserted in the email. Thanks!

[MohamedY751]

I need to perform the same. 

How to pass a parameter in the URL?

I read some users were using https://www.example.com/landingpage/?$Subscriber.Email 

but it's not working anymore. So how to we do that?

[Frankie_P]

Hi @MohamedY751 

I apologize you have been unable to insert these dynamic links as you should. At this time our system does not allow the option to include these types of clickable links in an email campaign. Instead the workaround we recommend is to add these the full dynamic URLs into your email as a custom field. We have also updated our original response in this thread to display this correct answer.