Adding customer tracking code to email URLs

[JenniferT07]

For our marketing emails, I need to be able to add tracking code to all the email links that will identify the customer who received (and clicked on) the email.  I'd like to be able to use the send-to email as that identifier.  Does anyone know how I can append some tracking code to the end of each URL in the email, i.e. what the field is ("to_email" or something else) and how it should be formatted?  I'm assuming something like "?=to_email", but don't know proper field names or formatting.

Thanks!

[MohamedY751]

Thank you.

If I have a custom field with a dynamic URL, how to use this custom field as a button URL?

I honestly think that since CC switched to the new modern system, we've lost a lot of golden old features which most of the competitors are offering now.

Using parameters are mandatory to in modern digital marketing, and I cannot see why this is not an option.

[Zoe_H]

Hello @MohamedY751,

I do apologize for any inconvenience, but we do not have an option for custom fields to go inside of our buttons. Take a look here and see what options we have for our buttons. Click here to see how to insert your information into the newsletter. Thanks! 

[user120701]

Hi,

i'm trying to integrate contant contact with my landingspages.
With other platforms I could easy merge the EMAIL field in minutes. 

I tried EVERYTHING for many hours and found many different items in the manuals which is very confusing. It never worked.

Added merge texts to the button url in the campaign builder:

Button URL:

https://mydomain.com/landingspage.php?email=$Subscriber.Email

https://mydomain.com/landingspage.php?email=[[EmailAddress]]

I also tried a HTML coded email from scratch, same results

<a href="https://mydomain.com/landingspage.php?email=$Subscriber.Email">link</a>

<a href="https://mydomain.com/landingspage.php?email=[[EmailAddress]]">link</a>

when I email the campaigns above to a list it's not replacing the EMAIL merge field in the URL
it works in the body text but just not in the URL so I'm not able to make a unique URL per receiver.

Does anyone was able to create a unique url for each sent email?

[Frankie_P]

Hi @user120701 

I apologize your dynamic links are not working as it should! I can understand how helpful it would be to include this custom information in your emails. But at this time our emails do not allow the ability to insert dynamic links directly in them. Instead we suggest inserting the full URL for each contact into a spreadsheet and importing as a custom field. You won't be able to put clickable text for the URL, but the URL will at least get inserted in the email for contacts. Does this workaround work for you?

[user120701]

no sorry, that's not a solution for us

Very strange Constant Contact still does not have this solution after so many requests already here in this forum. All other email platforms I know can do it without any problem.

[Aaron_H]

Hello @user120701,

I'm sorry our current solution doesn't work.  If you do need the text to be fully clickable, then the only workaround would be to put the entire html string into a custom field, and use the custom code editor.  For this the custom field would need to include all of the html for that link, and be a total of less than 250 characters.  I'm sorry that there's not a better solution for you currently, but we'll continue tracking this requests and passing this need along to our design team.

[dpruth001]

This function really needs to be added to Constant Contact. It's crazy that in 2020 we cannot add custom fields to a URL/hyperlink. The workaround solution to use Excel to create a new custom field every time we need a different hyperlink is insane! Is there a "Suggest & Vote" area where we can upvote this need?

[GeriB]

I have uploaded a new contact list that includes a field for a web address. Each recipient has a specific web address assigned to them so they can download an e-gift card. It's essentially a link. When I insert that field from the contact list it just places the link in it. How do I make it a clickable link that takes them to the individual web address?

[Caitlin_M]

Hi @GeriB. While the link can be inserted as a custom field, there is not a way to make it automatically clickable. Your contact would need to copy and paste the link into their browser.  

[Frankie_P · Accepted solution]

Hi everyone,

Thank you so much for your patience as we looked into this! The good news is we have received word from our engineers that Email Newsletters in our Third Generation Editor has been updated to support dynamic links! You can learn more about this feature here. If you have any issues occur or if you have any additional questions on this, please don’t hesitate to reach out as we would be happy to assist you further.

[TinaP4]

page in link doesn't load. Please provide instruction on dynamic links

[Amber_L]

Hello @TinaP4 ,

I'm sorry to hear that link was not loading for you. You can find the guide on how to insert dynamic links here. Please let us know if you have any questions about the process! 

[TinaP4]

The link doesn't work. None of the links to the Knowledge Base ever load. 

[William_A]

@TinaP4 , it sounds like something on your end is blocking our Knowledge Base from loading. Try clearing your cache, opening the links in Incognito / Private browsing, or opening the links in a different browser. 

If none of those work, you may need to check if you have a VPN or security program that's actively blocking access to our site.