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RachelD522
Participant
‎08-06-2021 10:22 AM
‎08-06-2021 10:22 AM
Nick on chat and the difficulty by which the company makes it to delete an account is the reason I wonâ t use constant contact in the future. I was notified there was a data leak and should change my password. The only way to do that is to buy a plan because my trial had expired. And the only way to delete my account is to then call another number. What a waste of my time and huge data security risk to your past/potential customers. I will not be back.
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Frankie_P
Moderator
Moderator
‎08-10-2021 01:22 PM
‎08-10-2021 01:22 PM

Hi @RachelD522 thank you for sharing this feedback with us! We apologize for the experience you’ve had with your account and have submitted your feedback on this to the appropriate teams. If you in need of any further assistance with this account please feel free to reply directly to this post. We would be happy to answer any questions you may have or connect you to the correct department for further assistance.


Frankie.P
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