Error Message "Cannot read property 'name' of undefined "

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Member

Error Message "Cannot read property 'name' of undefined "

While working on a campaign the error message "Cannot read property 'name' of undefined" appeard. What does this mean?

 

 

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3 REPLIES 3
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Employee

Re: Error Message "Cannot read property 'name' of undefined "

Hello @BrianW08002,

 

Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today. Usually when we see that error, it's in a custom code email and it means that something in the code is incorrect. However, I've taken a look at your account and see that you're not using that editor. If you're still receiving that error, could you please reply with the name of the campaign this is happening in?


Amber_L
Community & Social Media Support

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New Member

Re: Error Message "Cannot read property 'name' of undefined "

I'm having this issue too. The campaign is called "First 5 Email Template w/links contact information."

 

No custom code whatsoever. Please reach out to me at - to help remedy this. 

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Employee

Re: Error Message "Cannot read property 'name' of undefined "

@AndrewL794

 

I apologize but I am having a hard time finding your Constant Contact account. Would you please send an email to social_support(at)constantcontact(dot)com with your account username and a reference to this post? We'll take a look at that campaign and see what may be happening.

 

Thanks!

Evan G.
Customer Engagement Specialist
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