Increasing number of emails

DebbieVG · ‎10-01-2017

Hi - regardless of what current package one is on, does anyone know whether you can increase your CC 'package' instantly? eg if you are one 501-2500, and want to move up to 2501-5000 INSTANTLY. Can one do that? Or do they just charge you as you go into the next banding?

Nick_S. · ‎10-01-2017

Hi @DebbieVG,

Great question! Your account will update automatically if your active contact number jumps into another pricing tier. Whatever the highest number your active contact number is listed at during a billing cycle is what will be charged. I would check out our pricing page to see how the costs will change as you add more contacts.

Nick S.
Social Media & Content Manager

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

DebbieVG · ‎10-08-2017

Sorry Nick I tried to accept response but it keeps telling me that it has failed. Thank for the information - it was very helpful.

Caitlin_M · ‎10-09-2017

Hi @DebbieVG. I'm glad that Nick was able to help you out. Let us know if you have any more questions!

Caitlin M.
Community Manager
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You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.