Line spacing option removed?

user034193
Occasional Participant

Hello,

 

I do not have a line spacing option in my text toolbar anymore, was it taken out?

Screenshot below:

Screenshot 2021-12-16 at 14.23.31.png

Looking forward to any suggestions.

5 REPLIES 5
William_A
Moderator

Hello @user034193 ,

 

At this time the Cross-Device / Platform Editor (CPE) does not have line spacing available. I've marked your account as interested in having the feature added. If and when there's an update on it, our devs will notify you directly.


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William A
Community & Social Media Support
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user034193
Occasional Participant

Thanks, William... although I'm a little confused. I have created many email templates over the past few months, and all have had the line spacing option... only the newest template I have created does not. 

 

When I edit the previous templates, I see the line spacing option is still there. 

 

So why can I not see it on the latest template? Is this a configuration... or is it linked to the template... ? 

 

Thanks

 

Because the latest template you're using is on the CPE. Some of your email templates may not have been converted over yet, but will eventually. Our devs are still rolling out all-CPE for accounts over time to lessen the confusion on customers overall and keep support from being overwhelmed.


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William A
Community & Social Media Support
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
ChrisK97
Occasional Participant

I too no longer have control of line or paragraph spacing. I am reading that a roll-out will happen though my emails are looking like they are from years ago. Any idea how to fix this?

 

Hi @ChrisK97. I reviewed your drafts and you are using our cross-device editor. At this time, line spacing is not available in that editor. We do not have any information to share surrounding it being included in the near future. I'll track this feedback on your account.


Caitlin M.
Community Manager
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