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Managing User Accounts

JenniferD776
Participant
‎07-15-2018 10:53 PM
‎07-15-2018 10:53 PM

Managing User Accounts

I want to know how to remove user accounts - incl. Account Managers with different user names and passwords, but registering the same email as Account Owner

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Frankie_P
Moderator
Moderator
‎07-20-2018 12:49 PM
‎07-20-2018 12:49 PM

Hi @JenniferD776

 

Thank you for reaching out to the Community! I apologize for any confusion there may be with your account's users all being registered with the same email. The good news is you can definitely remove or update your users as you see fit. This is something you can do under the My Account section of your account.

 

NewMyAccount_MyAccount.png

 

Under the Account Users section, on the right-hand side you will see "Manage Users."

 

MyAccount_MngUsers.png

 

This is where you can make your changes.


Frankie.P
Community & Social Media Support

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