Removing contacts from an automated series

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NHAExecDir
Participant

Removing contacts from an automated series

I have a trigger series that pitches new contacts added to a specific list to become a member. Is there a way to stop them from continuing to get the series once they do join? Also, if you remove a contact from the list that triggers the series, does that stop them from getting the rest of the emails in the series?

 

Thanks!

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William_D
Moderator

Hello @NHAExecDir ,

 

To answer both of your questions: at this time you'd need to manually remove the contact from the series by removing them from the actual list that triggers the series for them. Otherwise the only other way to stop a contact from continuing down the series would be for them to unsub or be placed on temporary hold to prematurely end their progression through the series.


William D
Community & Social Media Support

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1 REPLY 1
William_D
Moderator

Hello @NHAExecDir ,

 

To answer both of your questions: at this time you'd need to manually remove the contact from the series by removing them from the actual list that triggers the series for them. Otherwise the only other way to stop a contact from continuing down the series would be for them to unsub or be placed on temporary hold to prematurely end their progression through the series.


William D
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.

View solution in original post