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Select and upload image to iOS app

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DavidS48
Occasional Participant
‎01-30-2023 12:48 PM
‎01-30-2023 12:48 PM

When I try to add an image to upload on the iOS app, it does not give me a choice to change the albums from which to select the images. There seems to be no way to make the “add images” button actually add any images from the library. Any ideas welcome.

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1 ACCEPTED SOLUTION
William_A
Moderator
Moderator
‎01-30-2023 01:09 PM
‎01-30-2023 01:09 PM

Hello @DavidS48 ,

 

Check the permissions you've set for the app in your Apple device's settings, and make sure you've allowed full gallery / album accessibility. Otherwise, I'd advise deleting the app and the re-installing it to reconfigure its permissions.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
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2 REPLIES 2
William_A
Moderator
Moderator
‎01-30-2023 01:09 PM
‎01-30-2023 01:09 PM

Hello @DavidS48 ,

 

Check the permissions you've set for the app in your Apple device's settings, and make sure you've allowed full gallery / album accessibility. Otherwise, I'd advise deleting the app and the re-installing it to reconfigure its permissions.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
DavidS48
Occasional Participant
In response to William_A
‎01-30-2023 05:23 PM
‎01-30-2023 05:23 PM

Thanks William. That worked perfectly. Quick response, too!

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