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DianeW9493
Participant
‎10-28-2021 03:05 PM
‎10-28-2021 03:05 PM
I am trying to integrate my Essential Puree account on Facebook, a business account, and my Instagram account @essentialpuree Constant Contact is trying to link to my personal account. Even though the button for the facebook account links to my business account Essential Puree. Please advise. Diane Wolff, CEO
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William_A
Moderator
Moderator
‎10-29-2021 12:31 PM
‎10-29-2021 12:31 PM

Hello @DianeW9493 ,

 

Per Facebook's API rules, you need to login on a personal account that is the admin of the Facebook / Instagram business pages you wish to connect to your Constant Contact account.

 

If you're needing assistance connecting your Insta page to your FB business manager, I'd advise checking out this article. For more info on connecting social media ages to your CTCT account, this article will have the instructions you need.


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William A
Community & Social Media Support
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