Enter the Share Your Success Sweepstakes 2024 For the Chance to Win Great Prizes!

events

FirstNameL439994
Rookie
0 Votes

Any way to change the language of ticket, orders ?  We are a funeral home that uses the events program to invite people to a FREE seminar.  Our population is elderly, lots have lost a spouse.   The new program really confuses the registration process, by asking them to go to other pages to add a guest, and to check out - the elderly don't understand why they have to check out when registering for something free.   

How can I make it simple so they understand they are not "submitting an order"  but are simply registering themselves and guests.? 

thanks 

 

2 REPLIES 2
William_A
Administrator
0 Votes

Hello @FirstNameL439994 ,

 

The wording of events' tickets and the "Order Confirmation" page are all being set for a more dynamic experience, including terminology changes based on whether the "tickets" have a cost, if you wish to rename them, etc. These changes will be a part of a later event update. 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
Jesus_F
Employee
0 Votes

Hi @FirstNameL439994. As @William_A mentioned, we are preparing to release a feature that enables you to modify the "Tickets" label so that you can brand those artifacts as needed (such as "SEMINARS" or "AVAILABLE DATES"). 

Screenshot 2024-05-11 at 2.55.10 PM.png

Additionally, our team is currently working on revising the event builder, reporting pages, and registration flow to be more accommodating to events that are not collecting payments by suppressing payment-related language (such as "complete order," "Free," etc.). 

--
Jesus F. 
Product Manager | Events 

  • Avatar

    Featured Article

    Use Sections to Build Email Campaigns Faster and Improve Engagement Rates

    Using Sections while designing your marketing email not only increases your own efficiency but helps you to deliver a more friendly, organized message. Check out some of the key benefits of using sections in email.

    See Article
  • Avatar

    Featured Thread

    Casual Conversations: What's your go-to playlist?

    If you listen to music while you work, share your playlist below so we can be inspired and maybe find some new music!

    View thread
  • Avatar

    Featured Thread

    Share Your Success Sweepstakes

    Share a success story from the last year and be entered for a chance to win great prizes!

    Enter now!
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
DEC 12
Ask Us Anything: Your Digital Marketing Questions Answered
2PM - 3PM EST