Tutorial: Manage your contacts and lists

ZubyJ
Participant

I need to shorten my email contact list.  How do I tell if the contact is active and how often they open an email

1 REPLY 1
Amanda_G
Employee

Hi @ZubyJ , 

 

The best way to find out which contacts are active and inactive is to run a segment. Segments allow you to find out what contacts have or have not been opening your emails based on a timeframe that you specify. Once you have that segment of contacts, you can manage that segment by deleting or attempting to re-engage those contacts. 


Amanda G.
Community & Social Care
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
  • Avatar

    Support Tips

    Social Media

    "There's a multitude of ways to engage your audience through us using your social platforms - via ads, social post metrics, email links, and more! " - Will

    See Article
  • Avatar

    Support Tips

    Call-To-Action Links

    "Target your most engaged contacts by creating a segment. Create a special offer or show your appreciation!" - Caitlin

    See Article
  • Avatar

    Support Tips

    Welcome Your Audience

    "Greet new contacts with one or more automated Welcome Emails depending on their interests or your business goals." - Nick

    See Article