Solved: Re: Tutorial: Manage your contacts and lists - Constant Contact Community

ZubyJ · ‎02-09-2022

I need to shorten my email contact list. How do I tell if the contact is active and how often they open an email

Amanda_G · ‎02-09-2022

The best way to find out which contacts are active and inactive is to run a segment. Segments allow you to find out what contacts have or have not been opening your emails based on a timeframe that you specify. Once you have that segment of contacts, you can manage that segment by deleting or attempting to re-engage those contacts.

Amanda G.
Community & Social Care
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

View solution in original post

Amanda_G · ‎02-09-2022

Hi @ZubyJ ,

The best way to find out which contacts are active and inactive is to run a segment. Segments allow you to find out what contacts have or have not been opening your emails based on a timeframe that you specify. Once you have that segment of contacts, you can manage that segment by deleting or attempting to re-engage those contacts.

Amanda G.
Community & Social Care
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

Tutorial: Manage your contacts and lists

The Power of Direct Subscriber Feedback: Measuring Customer Satisfaction

The Unintentional Humor of Spam Emails

How to Create Images of Multi-Page PDFs

Just Getting Started?

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.