Tutorial: Manage your contacts and lists

ZubyJ
Participant

I need to shorten my email contact list.  How do I tell if the contact is active and how often they open an email

1 REPLY 1
Amanda_G
Employee

Hi @ZubyJ , 

 

The best way to find out which contacts are active and inactive is to run a segment. Segments allow you to find out what contacts have or have not been opening your emails based on a timeframe that you specify. Once you have that segment of contacts, you can manage that segment by deleting or attempting to re-engage those contacts. 


Amanda G.
Community & Social Care
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