Updating contacts physical address via a file, unable to select correct address field

OACP
Member

Hi, 

Would like some help or advice. 

I am trying to upload contacts via an excel file, and when the system gives me the option to match the fields, I am struggling to match the physical address of our contacts to CC.

In the actual contact files, there are home, work and other fields for us to input their physical address.

But when you want to upload a file, it only states Address (Street address line and so on).

The question is if I select street address and so on, on the drop-down option when matching fields, where will that data go? Home, Work or other?

I don't want to do it individually as I have over 500 of them to update.

Any advice/ideas would be great 

 

Match field names optionsMatch field names optionsfrom contact detailsfrom contact details

1 REPLY 1
William_A
Moderator

Hello @OACP ,

 

At this time, the imported address lines will default to the "home address" section as it appears on individual contact windows. I've marked your account as interested in development of a way to differentiate between address types during the import process. If and when there's an update to this feature request, our engineers will notify you directly.


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William A
Community & Social Media Support
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