can i stop rs6.net redirect / click tracking

karljeffery
Regular Participant

Hi, a cybersecurity expert who receives our Constant Contact e-mails is telling us we should only include links to pages on our own web domain in e-mails, rather than have Constant Contact convert them to rs6.net so it can track the clicks.

 

He says that he teaches people never to click on 'suspicious links' in e-mails, which means any link to a domain other than the one of the company sending the e-mail. Also by including these links in our e-mail we are contributing to reducing organisational cyber resilience.

 

It may be a fair point - and considering we never look at click statistics anyway, maybe we should follow his advice, but I don't think Constant Contact offers the capability to not use redirect rs6.net links?

 

Karl jeffery, London 

Top Answer
William_A
Moderator

Hello @karljeffery ,

 

At this time, link tracking cannot be turned off. However it is something on our devs' radar to look into ways to accommodate both Compliance and the specific needs of some customers regarding link rewrites. If you'd like to vote and voice your opinion on the Feedback board regarding this, I'd suggest this thread.


3 REPLIES 3
William_A
Moderator

Hello @karljeffery ,

 

At this time, link tracking cannot be turned off. However it is something on our devs' radar to look into ways to accommodate both Compliance and the specific needs of some customers regarding link rewrites. If you'd like to vote and voice your opinion on the Feedback board regarding this, I'd suggest this thread.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
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Hi William,

 

Did your Dev team ever make it possible to turn off link tracking?    We are having the R20 links fail to resolve for our users in our announcement mails.   Please advise.

 

Thanks,
Christine and Jeff

No, link and click tracking cannot be turned off at this time. It's advised that your recipients adjust whatever program is blocking the link opens, or add the domain to the program's trusted setups.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
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