Community Home
Get Inspired
Learn & Grow
Support
Announcements
My Rewards

survey button

SOLVED
Go to solution
SallyB32
Participant
‎09-03-2023 02:04 PM
0 Votes
‎09-03-2023 02:04 PM
sent a survey within an email and my recipients are not able to open the button to access the survey. ??
1 ACCEPTED SOLUTION
William_A
Administrator
Administrator
‎09-04-2023 04:43 PM
0 Votes
‎09-04-2023 04:43 PM

Hello @SallyB32 ,

 

Based on the information provided and your last sent email, you didn't actually link the survey, you just pasted in its URL as plain text. Remember a survey's URL would still need to be linked in an email like any other - via text, image or button.

 

inserting Text links

inserting Image links

inserting Button links


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

1 REPLY 1
William_A
Administrator
Administrator
‎09-04-2023 04:43 PM
0 Votes
‎09-04-2023 04:43 PM

Hello @SallyB32 ,

 

Based on the information provided and your last sent email, you didn't actually link the survey, you just pasted in its URL as plain text. Remember a survey's URL would still need to be linked in an email like any other - via text, image or button.

 

inserting Text links

inserting Image links

inserting Button links


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

Support Tips

  • Avatar

    Support Tips

    Social Media

    "There's a multitude of ways to engage your audience through us using your social platforms - via ads, social post metrics, email links, and more! " - Will

    See Article
  • Avatar

    Support Tips

    Call-To-Action Links

    "Target your most engaged contacts by creating a segment. Create a special offer or show your appreciation!" - Caitlin

    See Article
  • Avatar

    Support Tips

    Welcome Your Audience

    "Greet new contacts with one or more automated Welcome Emails depending on their interests or your business goals." - Nick

    See Article