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survey button

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SallyB32
Rookie
‎09-03-2023 02:04 PM
0 Votes
‎09-03-2023 02:04 PM

sent a survey within an email and my recipients are not able to open the button to access the survey. ??

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1 ACCEPTED SOLUTION
William_A
Administrator
Administrator
‎09-04-2023 04:43 PM
0 Votes
‎09-04-2023 04:43 PM

Hello @SallyB32 ,

 

Based on the information provided and your last sent email, you didn't actually link the survey, you just pasted in its URL as plain text. Remember a survey's URL would still need to be linked in an email like any other - via text, image or button.

 

inserting Text links

inserting Image links

inserting Button links


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

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1 REPLY 1
William_A
Administrator
Administrator
‎09-04-2023 04:43 PM
0 Votes
‎09-04-2023 04:43 PM

Hello @SallyB32 ,

 

Based on the information provided and your last sent email, you didn't actually link the survey, you just pasted in its URL as plain text. Remember a survey's URL would still need to be linked in an email like any other - via text, image or button.

 

inserting Text links

inserting Image links

inserting Button links


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
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