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[Events 2.0] Ability To Customize Registration Closed Page

0 Votes

Hi there,

 

It would be great if we have the option to create customized messaging once an event is full. Right now, there's no access to it and it's generated by Constant Contact. Please see attached screenshot for reference.

 

LaurenD901_0-1707160538616.png

 

4 Comments
BrantV
Rookie

Is there a way to edit the page that displays the message "Registration is closed" ?  We would like to have some helpful information posted on this page.  

Thank you! 

Frankie_P
Employee

Hi @BrantV

 

We are working on an updated event experience in a more advanced tool. While we do not have an update or timeline to share or can guarantee any kind of commitment on how we will be handling the closed page, we hope this indicates some awareness that we have heard your feedback and could be taken under consideration while we are building out this tool.

William_A
Administrator
Status changed to: Acknowledged

We're updating the status of this idea to more accurately reflect its current status with our engineering team, and also made slight changes to the subject line in order for it to be more easily found. We can't guarantee a commitment to deliver on this feature request, but it should indicate some awareness that we have heard your feedback and could be taken under consideration for a future release.

LisaB797
Rookie

Hello, CC --

When I have to close my registration to an event because we are at capacity, I would really like to have a much friendlier message that says, "Sorry the registration to this event is closed because we have reached full capacity.  We have started a waitlist.  Please email us at:__________"  or something like that.  It is very un-customer friendly that they just encounter, "This even is unavailable.  Registration currently closed" as there is no information about why it is closed or how to follow up.  So I am asking for an "editable" Registration Closed message.

 

Thank you!

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