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Importing email lists

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New Member

Importing email lists

It would be helpful to know how long it takes to import an excel email file. I've been waiting for about 20 minutes, deleted all my lists to try to keep track, and renamed the file without characters. Not sure whether it's working or not.
3 REPLIES 3
Regular Visitor

Re: Importing email lists

Hi

 

I had the same, waited even longer. It never got passed step 2 of 3. Tried to drag and drop, as well as upload the file. Only 200 contacts to merge. I also wanted to add them to a specific group of contacts, is there an option for that? Please let me know.

Moderator

Re: Importing email lists

Hello @GigiB16. I apologize that you were experiencing a long wait time when uploading your contacts. This can happen if the file is large. I see that you contacted our Support team shortly after posting here and I hope that they were able to assist you. Please let us know if you have any further questions. 


Caitlin M.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

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Moderator

Re: Importing email lists

Hello @JeanM9. I'm sorry that you were having trouble uploading your contacts. When uploading a file of contacts, you can select an existing list or create a new list to add your contacts to. Were you able to upload your contacts since posting here? Were you seeing any messages when uploading the file? Please let us know if you still need assistance.


Caitlin M.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
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