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Ability to edit, remove toolbar in emails' webpages (social functions, legacy landing page form)

Hi Constant Contact, the new system now includes social share links mandatory at the top of individual email archive linked copy, unlike the previous system which did not. For our use, we need to NOT have social links on selected archived emails, so please remove these OR add option to remove them. Otherwise we cannot continue to use CC after several years & need to move to a different email marketing service ASAP. Thanks, Matt

26 Comments
NASPOH
Rookie

Hi, also jumping in on this request. It has been 7 years since this discussion thread was started with the first request. Is there any update on being able to remove the top bar with social sharing and "join our email list" buttons?

rcppubs23
Marketing Legend

  Looks like another year has gone by since the last comment in September 2023, and we still know NOTHING from Constant Contact about whether this is under consideration. It really would be best if you would separate the two options of viewing the web version of the email from the social share links, so that your customer could specify which they want to use. I am pretty sure that (at least in the past) Constant Contact has given the impression that it can be used for membership purposes as well as to a broader audience. But this connection between social sharing and offering up a web page version makes that completely untenable.

 

I guess we can assume that since there has been no comment from Constant Contact about this over what, 7 years?, the answer is that CC is going to do NOTHING about it. After all the fanfare about the new categories helping people in the community understand the status of the things we have been proposing, what has happened to that idea?

RebeccaL104
Rookie

PLEASE provide an option to remove the blue bar at the top of the web version of the email that prompts recipients to share to Facebook and Twitter/X!!!!!!!  We are NOT ecommerce - We are a private holdings firm and send the emails to our private shareholders.  We DO NOT want them to share the information to social media!!!  It is a poor reflection on our office to have this at the top of the email, and a few shareholders have questioned why it is on there.  We sound ridiculous trying to explain to the shareholders that Constant Contact will not allow us to remove it. 

EdM5
Rookie

Please remove the share buttons! We use Constant Contact to share information with select people only. As I'm sure a lot of your customers do. It looks like this request was made a long time ago. Please get it done!

BrianM491
Rookie

One more vote for having some control over those share buttons and "Join Our Email List" button from the automatically generated web page version of the email. My client just realized those were there and is upset that we've given those options out without their consent. I hadn't realized those were auto-generated for some time, they don't even have an X page so obviously they don't want people trying to visit that dead link. Also I don't see any evidence of where any contacts that used the "Join Our Email List" button would be provided? 

 

Please provide some options for this, it has been years of comments with no updates!!

rcppubs23
Marketing Legend

If it were allowed I would definitely thumbs-up this comment from @BrianM491 It can't be that difficult to allow us to select the platforms to include like we can with the social shares and the link within the email. Or if not, to turn off that feature entirely on the archived copy.

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