Got a 'How do I' question? Join 'Ask a Trainer' Monday to Friday, 11am to 4pm ET for instant help and pro tips!

Connecting to Social Media

0 Votes

We are an alumnae group with a volunteer exec board. It appears the social media aspect would connect to my personal FB acct as I access our group page via my personal acct. I wish it would connect to a group within FB. I do not prefer to share my personal FB for the organizations use to post. (only for security and consistency when presidents change).

3 Comments
Frankie_P
Employee

Hi @DenverAlphaPhi

 

Thanks for sharing this feedback. We apologize for any confusion the process of connecting your business page may have caused. However users must login to their personal Facebook pages in order to connect their business pages. Are you trying to connect your business page t o social share or social post campaigns in your account? How can we make it more clear to customers that they need to log into their personal Facebook page in order to connect to the business page?

Frankie_P
Employee
Status changed to: Gathering Information
 
Frankie_P
Employee
Status changed to: Closed - No Action

Thank you for taking the time to post in the Community. We haven't heard back from you so we are going to close this idea. This doesn't mean that we aren't listening to your feedback! Please feel free to comment or vote on any of the other open ideas to let us know what you would like to see.

Resources
Getting Started with Ideas

Welcome to Ideas! This board is dedicated to providing a space for our intrepid users to provide personal insight and feedback on additions and enhancements they’d like to see in your Constant Contact account.

Read more
Announcements
What's New?

See the latest Constant Contact product release notes and updates.

Learn More