Followers Are Great, Contacts Are Gold. Create a Free AI-Quiz With Lead Magnet to Share With Your Followers and Own Your Contacts!

Contacts - Confusion on where Copy / Paste Multiple contacts is located

I see you no longer allow copy / paste of multiple emails which is horrible for me. At the end of each week I copy and paste my emails over. Sometimes there's quite a few. It's a horrible change that my whole office is upset about. PLEASE CHANGE THIS BACK!!! There's over 20 of us using your product here, all of which are upset!

Top Answer
William_A
Administrator

Hello everyone,

 

Thank you for your patience while our devs worked to get this parity returned to the new contact import experience. Our support article for the type/paste import method has been updated accordingly.


33 Comments
FOLSP
Rookie

I'm very upset that tonight I couldn't add over 25 names in one box from my Word document. Please return the multiple Paste function. Constant Contact is terrific, but this was a huge mistake to not put yourself in the shoes of all-volunteer nonprofits like ours. As volunteer president fighting battles against privatization and commercialization of Liberty State Park, I often have a lot of emails for instance from a street festival information table, and there's no time to enter the emails one at a time.

I hope you'll send an email to all your customers when you fix it and your customer service tech agents are probably getting aggravated to apologize for this and tell people you're working on it.

I saw the URL you provided below as a temporary way to paste in multitude emails but I saw it after sending out our group email.

Not being able to paste a lot of email addresses at once is a nightmare. We are a school and manage our contact information, including emails, through a different system (because it does billing and other things). I use Constant Contact for most of our emailing because it has better design features. I copy and paste hundreds of emails into Constant Contact on a regular basis. If the function does not return soon, we will have to look for a different product.

William_A
Administrator
Status changed to: Closed - Implemented

Hello everyone,

 

Thank you for your patience while our devs worked to get this parity returned to the new contact import experience. Our support article for the type/paste import method has been updated accordingly.

Resources
Getting Started with Ideas

Welcome to Ideas! This board is dedicated to providing a space for our intrepid users to provide personal insight and feedback on additions and enhancements they’d like to see in your Constant Contact account.

Read more
Announcements
What's New?

See the latest Constant Contact product release notes and updates.

Learn More