Got a 'How do I' question? Join 'Ask a Trainer' Monday to Friday, 11am to 4pm ET for instant help and pro tips!

Creating new email within automated series has missing subject and preheader

0 Votes

The place where I always add subject line and preheader for emails is not there when I create the automated series of emails.  How do I add that?  When I send a test, it comes through as "No Subject" and "You don't want to miss this" for the preheader.  This is not what I want to say as a subject and preheader.

12 Comments
CindyBelicka
Rookie

Yep - still an issue - thought I was going crazy till I found this forum and the work around. Being able to set the subject line on the first email in a series seems pretty basic to me. Going to recommend to my client that we switch providers. 

Caitlin_M
Administrator
Status changed to: Closed - Indirectly Fixed

Hi all. This issue has been fixed. Subject lines and preheaders can be edited when creating a new email in an automated series.

Resources
Getting Started with Ideas

Welcome to Ideas! This board is dedicated to providing a space for our intrepid users to provide personal insight and feedback on additions and enhancements they’d like to see in your Constant Contact account.

Read more
Announcements
What's New?

See the latest Constant Contact product release notes and updates.

Learn More