Difficulty navigating updated system

[FrancineM70]

The update is difficult and cumbersome to navigate.

Also, that CC launched this during a PANDEMIC is really unpleasant to the end-users.

Added stress of learning/navigating this system during this difficult time, when all businesses

are learning a multitiude of other new platforms, while trying to keep business and contact

successfully moving is very trying. Not pleased at all. When I have more time to study/learn this

system hopefully I won't have to spend and hour trying to reach someone on the phone for help

as has been happening also.

[Frankie_P]

Hi @FrancineM70 which update in our system are you speaking of? What about this do you find difficult to use? 

[Frankie_P]

Thank you for taking the time to post in the Community. We haven't heard back from you so we are going to close this idea. This doesn't mean that we aren't listening to your feedback! If you would like to continue the conversation, please feel free to reply here in the Community or vote on any of the other open ideas to let us know what you would like to see.